
Job Overview
Employment Type
Temporary
Part-time
Benefits
Part-time employment
temporary position
collaborative work environment
Professional development opportunities
inclusive workplace culture
Job Description
The University of Miami is a prestigious institution recognized as one of the nation's premier research universities and academic health systems. Located in South Florida, it stands out as one of the largest employers in the region, boasting a workforce of more than 20,000 faculty and staff members. The University is committed to academic excellence and innovation and is guided by a mission to make a positive impact on the lives of its students, patients, and communities both locally and globally. The University fosters a culture where diversity is embraced, and every individual is valued and empowered to contribute meaningfully to the collective success of the institution. Collaboration, purpose, and service are central to the University's values, creating an environment where employees can thrive and contribute towards shared goals. The University of Miami is also an Equal Opportunity Employer committed to preventing discrimination and ensuring fairness in all aspects of employment.
This part-time temporary receptionist position plays a crucial role in maintaining the positive image and operational efficiency of the University’s departments. The receptionist serves as the first point of contact for visitors including vendors, customers, patients, staff, and students, welcoming them either in person or via telephone. In this role, you will be responsible for greeting and directing visitors, answering and making phone calls efficiently, and responding to general inquiries to enhance the overall experience both internally and externally. Additionally, you will assist with administrative duties such as sorting mail, handling faxes, troubleshooting office equipment, and maintaining department directories and visitation logs. The position requires maintaining a neat and organized reception area and ordering supplies as requested by department leadership. Adherence to University policies and safeguarding University assets are essential elements of this role. This position is ideal for someone with at least one year of relevant experience, possessing strong customer service skills, technical proficiency in office software, and the ability to communicate clearly and effectively. Through these responsibilities, the receptionist contributes significantly to the smooth functioning and welcoming environment of the University departments, supporting the institution’s mission to provide outstanding service and support to all stakeholders.
This part-time temporary receptionist position plays a crucial role in maintaining the positive image and operational efficiency of the University’s departments. The receptionist serves as the first point of contact for visitors including vendors, customers, patients, staff, and students, welcoming them either in person or via telephone. In this role, you will be responsible for greeting and directing visitors, answering and making phone calls efficiently, and responding to general inquiries to enhance the overall experience both internally and externally. Additionally, you will assist with administrative duties such as sorting mail, handling faxes, troubleshooting office equipment, and maintaining department directories and visitation logs. The position requires maintaining a neat and organized reception area and ordering supplies as requested by department leadership. Adherence to University policies and safeguarding University assets are essential elements of this role. This position is ideal for someone with at least one year of relevant experience, possessing strong customer service skills, technical proficiency in office software, and the ability to communicate clearly and effectively. Through these responsibilities, the receptionist contributes significantly to the smooth functioning and welcoming environment of the University departments, supporting the institution’s mission to provide outstanding service and support to all stakeholders.
Job Requirements
- High school diploma or equivalent
- minimum 1 year of relevant experience
- ability to learn new procedures and adapt to changing work demands
- capability to work effectively in a team
- proficiency in office software and relevant computer applications
- strong verbal and written communication skills
Job Qualifications
- High school diploma or equivalent
- minimum 1 year of relevant experience required
- skilled in using office software and relevant computer applications
- strong verbal and written communication skills
- ability to work collaboratively in a team environment
- learning agility to adapt to new procedures, technologies, and protocols
Job Duties
- Greets visitors to the department and directs them to their requested destination
- answers incoming calls and places outgoing calls in a timely and efficient manner while providing exceptional customer service
- responds to general questions and inquiries, forwarding non-routine requests to appropriate staff
- assists with general administrative tasks such as sorting mail, handling faxes, and troubleshooting office equipment
- maintains department directories and visitation logs
- maintains a tidy and clean reception area
- places orders for department supplies as requested by department leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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