Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

401(k)
401(k) matching
Opportunity for advancement
Training and Development
Wellness resources

Job Description

Morgan Hedderich State Farm Agency is a well-established insurance agency located in Cary, North Carolina, committed to helping clients manage the risks of everyday life, recover from unexpected events, and realize their dreams. As part of the larger State Farm network, the agency offers a variety of insurance and financial services including auto, home, life insurance, and retirement planning. Known for its dedication to exceptional client service, the agency operates as an independent contractor within the State Farm umbrella, which means the agents have autonomy over hiring their own employees and managing employment decisions. This agency prides itself on creating... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Excellent verbal and written communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office and CRM software
  • Ability to engage comfortably in sales-related conversations

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Location

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