Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $65,000.00
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Steven Brooksher - State Farm Agent is a prominent insurance agency dedicated to helping clients manage the risks of everyday life, recover from unexpected events, and realize their personal and financial dreams. Located in Baton Rouge, LA, this agency prides itself on delivering exceptional customer service and comprehensive insurance solutions tailored to the unique needs of each client. With a deep commitment to excellence and community betterment, the agency fosters a positive and supportive work environment where employees can thrive and grow professionally. The team is driven by a passion to make a difference in the lives of others, emphasizing... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role
  • strong verbal and written communication skills
  • ability to multitask and stay organized
  • proficiency with basic computer applications including Microsoft Office and CRM systems
  • ability to engage comfortably in sales and customer service interactions

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • excellent communication and interpersonal skills
  • strong organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • provide excellent customer service and follow up on client needs
  • support the team with various administrative tasks and projects

Job Location

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