Receptionist - State Farm Agent Team Member

Eugene, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $40,000.00 - $55,000.00

Benefits

simple IRA

Hourly pay plus commission/bonus

health benefits

Paid time off (vacation and personal/sick days)

Flexible Hours

Growth potential/Opportunity for advancement

Hiring Bonus

Job Description

Josh Gourley - State Farm Agent is a well-established insurance agency that has been serving the community since 2003. As a third-generation State Farm agent and a proud graduate of Southern Oregon University, Josh Gourley brings both heritage and education to the agency, ensuring a deep understanding of insurance products and customer service excellence. Prior to becoming an agent, Josh worked as a State Farm employee, gaining valuable experience from within the company that now informs his leadership and approach to serving clients. The agency currently operates with a dedicated team of four members, including bilingual Spanish speakers, which enables... Show More

Job Requirements

Ability to complete applicable licensing requirements and training programs
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred

Job Qualifications

Interest in marketing products and services based on customer needs
Excellent communication skills including written, verbal, and listening
People-oriented with a strong customer service mindset
Detail oriented with the ability to handle multiple tasks
Proactive problem-solving abilities
Ability to learn computer functions
Ability to work effectively in a team environment
Bilingual in Spanish preferred

Job Duties

Establish customer relationships and follow up with customers as needed
Use a customer-focused, needs-based review process to educate customers about insurance options
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Work collaboratively in a team environment to achieve agency goals
Maintain detailed and accurate records of customer interactions
Proactively solve problems and address customer concerns
Communicate effectively with clients both verbally and in writing

Job Location

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