Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Paid Time Off
Training and Development
Job Description
Amy Bordes State Farm is a reputable insurance agency located in Dearborn, Michigan, known for its commitment to providing comprehensive insurance and financial services to its diverse client base. With a focus on delivering personalized customer care and insurance solutions, the agency serves a broad spectrum of insurance needs, including auto, home, life, business, health, and renters insurance. Amy Bordes State Farm prides itself on fostering a dynamic and supportive work environment where employees are encouraged to grow and succeed. This full-time position based in Taylor, MI, offers an opportunity to join a motivated team dedicated to excellence in service and community engagement. The agency operates from 9:00 AM to 5:00 PM, providing a structured yet welcoming workplace conducive to professional development and work-life balance.
The role of a licensed Receptionist at Amy Bordes State Farm is integral to the efficient operation of the office and the delivery of superior customer service. This position is well-suited for individuals who are highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. The Receptionist serves as the first point of contact for customers both in person and over the phone, warmly greeting and directing inquiries to the appropriate team members. They are responsible for managing appointment schedules, maintaining customer records, and handling office communications, ensuring a smooth and welcoming experience for all clients.
Additionally, this role involves engaging with prospective and existing customers to identify opportunities for insurance products, requiring good communication skills and a willingness to engage in sales conversations. Candidates must hold current insurance licenses or be willing to obtain them, reflecting the agency's dedication to knowledgeable and compliant service delivery. The Receptionist also supports various administrative tasks and team projects, contributing to the overall productivity and success of the agency.
Amy Bordes State Farm values individuals who are not only skilled in administrative functions but also enthusiastic about building relationships and helping customers protect their assets and plans for the future. The agency offers a growth-oriented environment where teamwork and hard work are recognized and rewarded, making it an ideal place for those seeking a meaningful career rather than just a job. Benefits include 401(k) retirement plan with matching contributions, paid time off, and opportunities for ongoing training and professional development, underscoring the agency’s commitment to the well-being and advancement of its employees. If you are eager to make an impactful contribution within a supportive and goal-oriented team, Amy Bordes State Farm invites you to apply for this exciting Receptionist position and take the next step in your career within the insurance industry.
The role of a licensed Receptionist at Amy Bordes State Farm is integral to the efficient operation of the office and the delivery of superior customer service. This position is well-suited for individuals who are highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. The Receptionist serves as the first point of contact for customers both in person and over the phone, warmly greeting and directing inquiries to the appropriate team members. They are responsible for managing appointment schedules, maintaining customer records, and handling office communications, ensuring a smooth and welcoming experience for all clients.
Additionally, this role involves engaging with prospective and existing customers to identify opportunities for insurance products, requiring good communication skills and a willingness to engage in sales conversations. Candidates must hold current insurance licenses or be willing to obtain them, reflecting the agency's dedication to knowledgeable and compliant service delivery. The Receptionist also supports various administrative tasks and team projects, contributing to the overall productivity and success of the agency.
Amy Bordes State Farm values individuals who are not only skilled in administrative functions but also enthusiastic about building relationships and helping customers protect their assets and plans for the future. The agency offers a growth-oriented environment where teamwork and hard work are recognized and rewarded, making it an ideal place for those seeking a meaningful career rather than just a job. Benefits include 401(k) retirement plan with matching contributions, paid time off, and opportunities for ongoing training and professional development, underscoring the agency’s commitment to the well-being and advancement of its employees. If you are eager to make an impactful contribution within a supportive and goal-oriented team, Amy Bordes State Farm invites you to apply for this exciting Receptionist position and take the next step in your career within the insurance industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or administrative role
- Excellent communication skills
- Ability to multitask and stay organized
- Proficiency with basic computer applications
- Must be currently licensed or willing to obtain necessary insurance licenses
- Willingness to engage in sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
- Current insurance licenses or willingness to obtain them
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
- Obtain and maintain necessary insurance licenses
Job Criteria
Experience
No experience required
Job Location
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