Job Overview
Compensation
Hourly
Exact $15.00
Benefits
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Evan Brown - State Farm Agent is a leading insurance agency committed to providing exceptional service and comprehensive insurance solutions to customers in the Lubbock, TX area. As part of the nationally recognized State Farm network, our agency focuses on helping individuals and families manage the risks of everyday life, recover from unexpected setbacks, and achieve their long-term financial goals. Our services include auto insurance, home insurance, life insurance, and retirement planning, tailored to meet the unique needs of each client. This establishes us as a trusted partner in the community and a reliable resource for insurance and financial services.
Our team at Evan Brown - State Farm Agent is known for its dedication to customer satisfaction, professionalism, and fostering a positive workplace environment. We are currently seeking an organized and detail-oriented Receptionist - State Farm Agent Team Member to join our office. This role is essential for maintaining smooth operations and ensuring that every customer interaction is positive and productive. The position offers an hourly wage of $15.00 and includes opportunities for advancement within the agency. As an independent contractor office, Evan Brown - State Farm Agent hires its own employees, giving us direct control over employment decisions, creating a close-knit and supportive team dynamic.
The Receptionist role is designed for someone who thrives in a supportive position and is eager to grow within the insurance industry. This individual will greet customers warmly both in person and over the phone and manage appointment scheduling, which are critical to maintaining a professional and client-focused environment. Additionally, the receptionist will assist with handling inquiries, maintaining customer records, and supporting various administrative tasks and projects. The role requires excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced office setting.
Joining the Evan Brown - State Farm Agent team means becoming part of a mission-driven agency that values integrity, service, and personal development. Training and development opportunities are provided to help employees grow their skills and advance their careers in the insurance and financial services sector. Paid time off and a clear path for promotion make this an attractive opportunity for individuals seeking long-term growth in a stable and supportive work environment. Our agency is committed to fostering a culture where every team member feels valued and supported as we work together to serve our customers and community.
Our team at Evan Brown - State Farm Agent is known for its dedication to customer satisfaction, professionalism, and fostering a positive workplace environment. We are currently seeking an organized and detail-oriented Receptionist - State Farm Agent Team Member to join our office. This role is essential for maintaining smooth operations and ensuring that every customer interaction is positive and productive. The position offers an hourly wage of $15.00 and includes opportunities for advancement within the agency. As an independent contractor office, Evan Brown - State Farm Agent hires its own employees, giving us direct control over employment decisions, creating a close-knit and supportive team dynamic.
The Receptionist role is designed for someone who thrives in a supportive position and is eager to grow within the insurance industry. This individual will greet customers warmly both in person and over the phone and manage appointment scheduling, which are critical to maintaining a professional and client-focused environment. Additionally, the receptionist will assist with handling inquiries, maintaining customer records, and supporting various administrative tasks and projects. The role requires excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced office setting.
Joining the Evan Brown - State Farm Agent team means becoming part of a mission-driven agency that values integrity, service, and personal development. Training and development opportunities are provided to help employees grow their skills and advance their careers in the insurance and financial services sector. Paid time off and a clear path for promotion make this an attractive opportunity for individuals seeking long-term growth in a stable and supportive work environment. Our agency is committed to fostering a culture where every team member feels valued and supported as we work together to serve our customers and community.
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service role
- Strong communication skills
- Ability to multitask and stay organized
- Basic proficiency with computers
- Comfortable answering phones and engaging with customers
- Willingness to learn about insurance products and services
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
No experience required
Job Location
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