Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

License reimbursement
Opportunity for advancement
Paid Time Off
Training and Development
401(k)
Bonus based on performance
competitive salary
flexible schedule

Job Description

Our agency, led by John Smith - a dedicated State Farm Agent, has been serving the Savannah, GA community since 2012. Over the years, the agency has grown under John's leadership into a respected local establishment known for its commitment to both customers and team members. The agency’s core philosophy revolves around building strong, lasting relationships and providing unparalleled service in the insurance and financial services sector. The office environment emphasizes collaboration, support, and celebrating team successes while maintaining a healthy balance between work and personal life. Being actively involved within the community is a hallmark of the agency, reflecting its mission to help individuals manage the risks of everyday life, recover from unexpected events, and realize their dreams through tailored insurance and financial solutions. The agency’s offerings include auto insurance, home insurance, life insurance, and retirement planning, making it a comprehensive resource for clients seeking security and peace of mind. This agency is committed to fostering rewarding careers for its employees with a work culture that values reliability, strong communication, organization, and accountability, making it an excellent place for professionals who are eager to grow in the insurance industry.

We are currently looking to add a Receptionist - State Farm Agent Team Member to our close-knit and dynamic team. This role is essential in ensuring the smooth operation of the office and maintaining a positive experience for all customers who walk through our doors or call in. The ideal candidate will be someone who excels at organization, multitasking, and follow-up, with a friendly and approachable demeanor. As a critical part of our agency’s front-line operations, the Receptionist will greet customers warmly, manage appointment scheduling, assist with communication tasks, and support the team with administrative projects. This position offers a competitive salary ranging from $45,000 to $55,000 per year, with benefits including license reimbursement, paid time off, paid holidays, 401(k) plans, performance-based bonuses, a flexible schedule, and opportunities for career advancement. Our focus is on finding a reliable and motivated individual comfortable with learning new systems like Microsoft Office and CRM tools and engaging proactively with customers to identify insurance needs and opportunities. By joining our team, the candidate will be part of a fun, team-oriented office culture that values growth, mutual support, and community involvement.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Proficiency with basic computer programs
  • Reliable and punctual
  • Comfortable learning new systems and software

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

No experience required


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