Receptionist - State Farm Agent Team Member

Brett Smalley - State Farm Agent is a prominent and award-winning insurance agency dedicated to serving the Hixson community and surrounding areas. Established in 2014, this agency has built a reputation for exceptional customer service and a comprehensive range of insurance and financial solutions designed to help clients manage everyday risks, recover from unexpected events, and realize their personal and financial dreams. Brett Smalley and his team specialize in providing expert guidance and personalized products including auto insurance, home insurance, life insurance, business insurance, health insurance, renters insurance, retirement planning, and college planning. Their mission is grounded in a commitment to protect and assist their clients across various aspects of their lives, creating trusted relationships in the process.

As a dedicated State Farm agency, the team has earned numerous prestigious awards such as Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier. These honors reflect the agency's consistent excellence in customer satisfaction, sales performance, and community involvement. The office thrives on a culture of teamwork, professional development, and a passionate desire to make a positive difference in the lives of each client as well as the broader community.

The agency is currently seeking a motivated and responsive Receptionist - State Farm Agent Team Member to join their busy and energetic office in Hixson. This role plays a critical support function by acting as the friendly first point of contact for clients and visitors, managing communications and administrative responsibilities essential to smooth office operations. The receptionist will handle diverse duties such as greeting customers warmly in person and over the phone, directing inquiries to appropriate team members, managing appointment scheduling, maintaining customer records, and assisting with various administrative projects.

Ideal candidates for this position are highly organized, detail-oriented, and possess outstanding communication skills. They have prior experience in receptionist or customer service roles, are comfortable engaging with customers in both service and sales conversations, and are proficient with basic computer tools including Microsoft Office and CRM systems. This role offers an opportunity for growth and advancement within a supportive environment that values training, development, and recognizing performance with bonuses.

The position is a salaried role with compensation ranging from $30,000 to $40,000 annually, coupled with a range of appealing benefits such as license reimbursement, Simple IRA plan, flexible scheduling to support work-life balance, paid time off, and professional training opportunities. The office culture encourages hardworking individuals who aspire to develop valuable skills in insurance and financial services while working within a team-centric and rewarding atmosphere. Candidates motivated by career progression and the chance to contribute meaningfully to client outcomes will find this role highly rewarding.

Brett Smalley - State Farm Agent is not just offering a job but a career path where you can grow, challenge yourself, and enjoy a work environment that blends fun with productivity. Join a team dedicated to helping others while building your own professional future in a trusted and respected agency.