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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Alison Boscovich - State Farm Agent is a respected and established insurance agency located in Ormond Beach, FL, dedicated to helping our clients manage the risks of everyday life, recover from unexpected events, and realize their dreams. We specialize in offering a wide range of insurance and financial services, including auto insurance, home insurance, life insurance, and retirement planning. As an independent agency, we pride ourselves on delivering personalized service and expert advice, tailoring coverage options to meet the unique needs of each customer. Our goal is to foster strong relationships with our clients by providing trusted guidance and comprehensive solutions that protect what matters most to them.

We are currently seeking a Receptionist - State Farm Agent Team Member to join our dynamic team. This role is crucial in supporting the smooth operation of our office and ensuring a welcoming environment for our clients and visitors. The ideal candidate will possess excellent organizational skills, attention to detail, and a commitment to providing outstanding customer service. This position offers a competitive salary ranging from $45,000 to $55,000 per year and includes various benefits such as a Simple IRA, license reimbursement, health insurance, paid time off, and opportunities for training and development. We emphasize a flexible schedule to help maintain a positive work-life balance.

As a Receptionist for Alison Boscovich - State Farm Agent, you will be the first point of contact for our clients, greeting them warmly and handling communications both in person and over the phone. Your responsibilities will include managing appointment scheduling, assisting with incoming inquiries, maintaining customer records, and supporting the team with various administrative tasks. A key part of your role will be engaging in conversations with prospective and existing customers, identifying opportunities to offer insurance options that fit their needs. This position is ideal for someone who enjoys a supportive, client-facing role and is eager to grow within the insurance industry. We are seeking licensed applicants only, as holding a Property/Casualty or Life/Health license is required. If you have a passion for helping others and a desire to build a rewarding career with a trusted agency, we encourage you to apply and become a valued member of our team.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Licensed as Property/Casualty or Life/Health insurance agent
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and stay organized
  • Basic computer proficiency with Microsoft Office and CRM software
  • Availability to work flexible hours

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems
  • Property/Casualty or Life/Health license

Job Duties

  • Greet customers warmly in person and over the phone directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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