Sean Slater - State Farm Agent logo

Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,000.00 - $57,000.00
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Work Schedule

Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
Dental Insurance
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Vision Insurance

Job Description

Sean Slater - State Farm Agent is a well-established insurance agency with a strong reputation for providing exceptional service to its customers. Founded in 2007, the agency has grown under the leadership of Sean Slater, who has proudly served State Farm customers for over 35 years, including 18 years as an agency owner. Located in a supportive and community-driven environment, the agency currently employs a team of six dedicated professionals who are committed to delivering quality insurance solutions and excellent customer care. The agency is known not only for its business success but also for its active involvement in the local community. Sponsorship of local high school sports teams such as Chaparral High School Girls' Soccer and Heritage High School Girls' Softball, along with participation in advisory boards and support for charitable organizations like the Multiple Sclerosis Foundation, Special Olympics, Kidney Foundation Walk, and We Do Not Waste Food Bank, showcases the agency's commitment to making a positive impact beyond the insurance industry.

At Sean Slater - State Farm Agent, fostering strong relationships is at the core of the agency’s values. The work culture emphasizes collaboration, growth, and mutual support, creating an environment where each team member is encouraged to achieve their personal and professional goals. The agency is recognized as one of the top State Farm agencies in its territory, a testament to its focus on consistent growth, high-quality service, and a fun workplace atmosphere. Benefits such as unlimited paid time off, group health benefits including dental and vision insurance, an employer retirement plan with matching contributions, and company merchandise further demonstrate the agency's commitment to employee well-being and satisfaction.

We are currently seeking a Receptionist - State Farm Agent Team Member to join our team. This position plays a vital role in creating a positive first impression for our clients and supporting the smooth operation of the agency. As a Receptionist, you will be responsible for welcoming customers both in person and over the phone, managing appointment schedules, handling incoming inquiries, maintaining records, and supporting our team with administrative tasks. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills. This role offers an exciting opportunity to grow your career in the insurance industry within a supportive and growth-oriented team environment. If you are motivated, career-driven, and enjoy working collaboratively, this could be the perfect fit for you.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency with Microsoft Office and CRM
  • Positive attitude and team player
  • Willingness to learn about insurance products and services

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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