Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

Simple IRA with company match
20 days off per year
Benefit allowance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Bill Reardon Insurance Agency Inc. is a well-established insurance agency based in Tallahassee, Florida. With over 22 years of experience, this agency is committed to providing exceptional insurance services and personalized solutions to individuals and businesses within the local community. Their focus is on assisting clients in managing risks, preparing for the future, and offering comprehensive coverage that meets their unique needs. The agency prides itself on being actively involved in their community, building trusted relationships, and maintaining a knowledgeable and experienced team dedicated to excellent service and reliability.

The agency specializes in a range of insurance and financial services, including auto insurance, home insurance, life insurance, and retirement planning. Their professionals work closely with clients to assess their specific risks, provide tailored insurance solutions, and ensure that customers have the appropriate coverage to protect what matters most to them. Emphasizing trust and personalized attention, Bill Reardon Insurance Agency Inc. has become a trusted name in the Tallahassee area.

The role of receptionist at Bill Reardon Insurance Agency Inc. is a dynamic and essential position focused on fostering positive client interactions and supporting the smooth operation of the office environment. This role involves welcoming clients both in person and over the phone, managing appointment scheduling and office communications, and assisting with inquiries and maintenance of customer records. Beyond administrative tasks, the receptionist will engage in sales conversations with both prospective and existing clients to identify opportunities to offer insurance solutions, making this role ideal for someone who is personable, organized, and eager to contribute to the agency's mission.

The position offers a competitive salary range between $36,000 and $45,000 per year and includes a range of benefits such as a Simple IRA with company match, paid time off, a benefit allowance, as well as opportunities for training, development, and career advancement. The agency values employees who are committed to customer service and who want to grow within the insurance industry. The role requires basic computer skills, including familiarity with Microsoft Office and CRM systems, strong organizational and multitasking abilities, and excellent communication skills. Additionally, there is an expectation for the receptionist to be able to obtain an insurance license, enhancing their professional growth and ability to serve clients effectively.

Bill Reardon Insurance Agency Inc. is part of the larger State Farm network, with agents operating as independent contractors. Employees hired by these agents are not State Farm employees but work under the direction and employment decisions of the individual agents. This structure allows for a close-knit team environment that operates with flexibility and autonomy while delivering the trusted services State Farm is known for. Joining this agency means becoming part of a community-focused team dedicated to helping clients manage the risks of everyday life, recover from unexpected events, and achieve their financial dreams.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Proficiency with Microsoft Office and CRM systems
  • Excellent verbal and written communication skills
  • Ability to multitask and stay organized
  • Willingness to obtain an insurance license
  • Strong interpersonal skills and a customer service orientation

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Ability to obtain an insurance license

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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