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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Toni Threadgill - State Farm Agent is a leading insurance agency located in Emory, TX, renowned for its commitment to providing exceptional service and personalized insurance and financial solutions to the community. As part of a nationwide network, this agency specializes in helping customers manage the risks of everyday life, recover from unexpected events, and realize their dreams through a comprehensive suite of insurance and financial services. These services include auto insurance, home insurance, life insurance, and retirement planning, all tailored to meet the unique needs of each client. The agency prides itself on a supportive and growth-oriented work environment that encourages continuous learning and employee development, making it an ideal place for individuals looking to build a career in the insurance industry.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. This role is designed for someone who is highly organized, detail-oriented, and enthusiastic about contributing to a positive and productive workplace. The Receptionist will be the first point of contact for customers, responsible for greeting them warmly and directing them to the appropriate team members. They will manage appointment scheduling, handle office communications, assist with incoming inquiries, and maintain accurate customer records. Additionally, the role involves engaging with prospective and existing customers to identify opportunities to offer insurance options, providing excellent customer service, and supporting the team with various administrative tasks and projects.

This position offers a competitive hourly wage ranging from $15.00 to $20.00, reflecting the value placed on quality customer service and administrative efficiency. The work environment fosters professional growth and provides opportunities for advancement within the team. As a Receptionist on the State Farm Agent team, you will gain valuable experience in the insurance sector, developing your communication, organizational, and multitasking skills while working closely with a dedicated team. The agency supports its employees with 401(k) matching, health insurance, paid time off, and training and development programs to ensure a balanced and rewarding work experience.

Joining Toni Threadgill - State Farm Agent means becoming part of a mission-driven team focused on helping people protect what matters most. The agency operates independently, allowing agents to cultivate a personalized approach to customer care and employee management. Employees are part of a supportive network where collaboration, respect, and integrity are core values. If you are eager to start or continue your career in a client-focused, fast-paced environment and are committed to contributing meaningfully to your workplace and community, this receptionist position offers a promising opportunity to grow and succeed in the insurance industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Willingness to engage in sales conversations
  • Reliability and professionalism

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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