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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

401(k)
bonus
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Signing bonus

Job Description

Thomas Donovan II - State Farm Agent is a renowned insurance agency committed to delivering outstanding service to its customers. Located in Lambertville, Michigan, our agency specializes in helping people manage the risks of everyday life, recover from unexpected events, and achieve their dreams through comprehensive insurance solutions. As a part of State Farm's trusted network, we operate with professionalism, integrity, and a dedication to customer satisfaction. Our team is known for its energetic and fun environment that fosters growth, collaboration, and excellence. We pride ourselves on utilizing state-of-the-art technology and well-trained staff to provide exceptional results and a supportive workplace culture.

We are currently seeking a proactive and personable Receptionist to join our team as a State Farm Agent Team Member. This role is pivotal in ensuring a smooth and welcoming experience for every customer and visitor who interacts with our agency. The ideal candidate will possess strong organizational skills, an aptitude for multitasking, and a friendly demeanor that reflects our agency's commitment to superior customer service. This position offers a competitive salary ranging from $35,000 to $55,000 per year, along with performance-based bonuses and comprehensive benefits. This is a full-time role within a growing agency that values each team member's contributions and promotes opportunities for advancement.

As a receptionist at Thomas Donovan II - State Farm Agent, you will be the first point of contact for clients both in person and over the phone, helping to create a positive first impression. You will be responsible for welcoming customers warmly, directing inquiries to the appropriate team members, and assisting with appointment scheduling. Your role will also include maintaining customer records, handling incoming communications, and supporting various administrative tasks essential to office operations. In addition, you will engage in conversations with prospective and existing customers to identify opportunities to discuss insurance options and promote our services effectively.

This role offers an excellent opportunity for individuals interested in the insurance industry who thrive in a supportive, team-oriented environment. The position encourages learning and growth, making it ideal for those eager to build a career while contributing to our mission of helping customers safeguard their futures. Join our dynamic and friendly team where innovation and high standards meet exceptional customer service. Become a vital part of a company that cares about its employees and their professional development, with benefits including health insurance, a 401(k) plan, paid time off, and a flexible schedule. We look forward to bringing on board a responsive recruiter and receptionist who will be an asset to our team and our valued clients.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Positive attitude and willingness to learn

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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