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Job Overview
Employment Type
Hourly
Compensation
Salary
Range $40,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Hourly pay plus commission/bonus
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Danielle Leonard - State Farm Agent is a well-established insurance agency based in Frederick, Maryland. With a rich history dating back to 2007, this agency has been a reliable name in the insurance and financial services industry for over a decade. Danielle Leonard's agency prides itself on delivering exceptional customer service and insurance solutions tailored to the unique needs of each client. As part of the larger State Farm network, the agency benefits from the strong reputation and resources associated with the brand, while maintaining its independent and community-focused approach. The office environment promotes mentorship, professional growth, and a passion... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service roles
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency including Microsoft Office and CRM systems
- Bilingual Spanish preferred
- Ability to engage in sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
- Bilingual Spanish preferred
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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