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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,000.00 - $45,000.00
Work Schedule
Flexible
Benefits
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Morgan Brinson - State Farm Agent is a premier insurance agency based in Augusta, Georgia, dedicated to delivering exceptional service and comprehensive insurance solutions to a diverse clientele. Established with a mission to help individuals manage the risks of everyday life, recover from unexpected events, and realize their dreams, this agency represents the trusted values of State Farm, combined with a local touch that fosters strong community ties. Since its inception in January 2021, the agency has grown into a close-knit team of eight motivated professionals, focused on cultivating a positive, competitive, and supportive work environment. The founder brings a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a receptionist or in a customer service role
- Strong communication skills
- Ability to multitask and stay organized
- Proficiency with basic computer programs and CRM software
- Customer-oriented mindset
- Ability to engage comfortably in sales-related conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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