Keith Hargrove - State Farm Agent logo

Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
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Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Keith Hargrove - State Farm Agent is a leading insurance agency committed to providing outstanding service and comprehensive insurance solutions to its customers. With a strong reputation in the insurance industry and a dedication to client satisfaction, Keith Hargrove's team thrives on professionalism, integrity, and community engagement. The agency focuses on offering a wide range of insurance products tailored to meet the unique needs of individuals and businesses. This commitment ensures clients receive personalized attention and sound advice to protect their assets and financial futures.

We are currently seeking a motivated and personable Receptionist to join the Keith Hargrove State Farm Agent team. This role is ideal for someone who enjoys being the first point of contact in a professional environment and excels at providing excellent customer service. The Receptionist will play a critical role in managing the front office, facilitating communication, and supporting both customers and internal team members. This position offers an opportunity to learn and grow within the insurance industry, with access to ongoing training and advancement prospects. The Receptionist will be responsible for greeting clients warmly, handling appointment scheduling, managing phone inquiries, and maintaining accurate customer records. Additionally, engaging with prospective and existing customers to identify potential insurance needs is a key aspect of this position. Working closely with a dedicated and supportive team, the successful candidate will contribute significantly to the smooth operation of the office and the overall customer experience.

This is a full-time position offering a competitive salary with bonus opportunities based on performance. The agency supports its employees with a range of benefits including health insurance, retirement plans, paid time off, and flexible scheduling options. License reimbursement and ongoing training ensure you stay equipped for success in your role. If you possess excellent organizational skills, enjoy multitasking in a fast-paced environment, and are eager to support a thriving agency, this role is an excellent fit. Join us at Keith Hargrove - State Farm Agent and be part of a team dedicated to excellence in insurance services and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Florida 215 license required
  • Strong communication skills
  • Basic computer proficiency
  • Ability to multitask and manage scheduling
  • Positive and professional demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems
  • Florida 215 license required

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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