
Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $45,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Hourly plus commission\bonus
License paid by agency
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Jim Gardner - State Farm Agent is a renowned and trusted insurance agency dedicated to providing outstanding insurance and financial services tailored to the needs of customers in Hellertown, PA. As a part of the State Farm network, Jim Gardner's agency works independently yet aligns with a reputable brand known nationwide for helping people manage the risks of everyday life, recover from unexpected events, and realize their financial and insurance-related dreams. The agency specializes in a broad spectrum of insurance products including auto, home, life insurance, and retirement planning, offering tailored solutions to individual and family clients. Established with a customer-first philosophy, the agency fosters a supportive, community-focused environment where customer service excellence and reliable advice are paramount. The team at Jim Gardner - State Farm Agent operates with the highest ethical standards and strives to make the insurance process clear, understandable, and accessible to all clients.
We are currently looking to expand our team by hiring a Receptionist - State Farm Agent Team Member who will play a crucial role in delivering exceptional front-line customer service and supporting the internal operations of the agency. This is a full-time opportunity with a competitive annual compensation ranging from $45,000 to $65,000, reflecting experience and performance, and it includes a combination of hourly pay plus commission and bonus structures. The position offers a flexible schedule and is ideal for someone who is organized, personable, and eager to contribute to a successful and growing insurance agency.
The Receptionist will be the first point of contact for clients, playing a key role in creating a welcoming and professional environment for visitors and callers alike. Responsibilities include managing appointment schedules, handling inquiries, supporting administrative tasks, and engaging with customers to identify their insurance needs. The ideal candidate will bring strong communication skills, customer service experience, and a readiness to learn about insurance products to help meet the needs of our clients effectively. Building positive relationships with customers and team members will be essential, as will proactive participation in training and development opportunities offered to foster career advancement. This position is perfect for someone who thrives in fast-paced, multitasking environments and who has a sincere interest in contributing to clients' financial security and peace of mind through quality insurance solutions.
Working with the Jim Gardner State Farm team means being part of a company that values its employees and provides opportunities for advancement, backed by comprehensive benefits such as health insurance, a 401(k) retirement savings plan, paid time off, training and development, and a flexible work schedule. This role not only offers the chance to work in a well-established agency with a great reputation but also to build a meaningful and rewarding career in the insurance industry supporting a mission to help customers protect what matters most.
We are currently looking to expand our team by hiring a Receptionist - State Farm Agent Team Member who will play a crucial role in delivering exceptional front-line customer service and supporting the internal operations of the agency. This is a full-time opportunity with a competitive annual compensation ranging from $45,000 to $65,000, reflecting experience and performance, and it includes a combination of hourly pay plus commission and bonus structures. The position offers a flexible schedule and is ideal for someone who is organized, personable, and eager to contribute to a successful and growing insurance agency.
The Receptionist will be the first point of contact for clients, playing a key role in creating a welcoming and professional environment for visitors and callers alike. Responsibilities include managing appointment schedules, handling inquiries, supporting administrative tasks, and engaging with customers to identify their insurance needs. The ideal candidate will bring strong communication skills, customer service experience, and a readiness to learn about insurance products to help meet the needs of our clients effectively. Building positive relationships with customers and team members will be essential, as will proactive participation in training and development opportunities offered to foster career advancement. This position is perfect for someone who thrives in fast-paced, multitasking environments and who has a sincere interest in contributing to clients' financial security and peace of mind through quality insurance solutions.
Working with the Jim Gardner State Farm team means being part of a company that values its employees and provides opportunities for advancement, backed by comprehensive benefits such as health insurance, a 401(k) retirement savings plan, paid time off, training and development, and a flexible work schedule. This role not only offers the chance to work in a well-established agency with a great reputation but also to build a meaningful and rewarding career in the insurance industry supporting a mission to help customers protect what matters most.
Job Requirements
- High school diploma or equivalent
- Previous experience in reception or customer service
- Strong communication skills
- Proficiency with basic computer software
- Ability to multitask and stay organized
- Willingness to engage in sales-related conversations
- Reliable and punctual work ethic
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

