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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
Bonus based on performance
Opportunity for advancement
Training and Development

Job Description

Joel Girouard - State Farm Agent is a prominent insurance agency dedicated to delivering exceptional customer service and comprehensive insurance solutions. Based in Shreveport, Louisiana, our agency plays an essential role in helping individuals and families manage risks, recover from unforeseen events, and achieve their financial dreams. As a vital part of the insurance and financial services industry, we strive to create a positive impact on our community by offering personalized coverage options and expert guidance tailored to each client's unique needs.

Our office, located at 460 East Bert Kouns Industrial Loop, operates as a busy and dynamic workplace driven by a passionate team committed to achieving shared goals while fostering a fun and supportive environment. We believe that working together with a common purpose not only strengthens our relationships internally but also enhances the quality of service we provide to our customers.

We are currently seeking a Receptionist to join our team as a State Farm Agent Team Member. This role is ideal for an organized and detail-oriented individual who excels in customer interaction and administrative support. As the first point of contact for our agency, the receptionist is responsible for warmly greeting clients, managing appointment schedules, handling communication efficiently, and assisting with administrative tasks to support the operational flow within the office.

This position offers a salary range of $38,000 to $45,000 annually, reflecting the value placed on experience and capability within this role. The receptionist will also have the opportunity to engage with prospective and existing customers, providing excellent service while identifying potential insurance needs to benefit clients. This role is crucial in maintaining smooth office operations and contributing to a positive customer experience.

Beyond the primary duties, this position offers ongoing training and development to help team members grow within the insurance industry. We encourage learning and advancement, promoting a workplace culture that values both personal and professional growth. If you are interested in joining a busy office where your contributions make a meaningful difference and where teamwork and fun are priorities, Joel Girouard - State Farm Agent could be the perfect fit for you. We look forward to welcoming a new team member who is eager to support our mission and thrive in a rewarding and challenging environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic proficiency with Microsoft Office and CRM systems
  • Willingness to engage in sales conversations
  • Commitment to excellent customer service

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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