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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,000.00
Work Schedule
Standard Hours
Benefits
401(k) matching
Bonus based on performance
Opportunity for advancement
Training and Development
Job Description
Joel Girouard - State Farm Agent is a prominent insurance agency dedicated to delivering exceptional customer service and comprehensive insurance solutions. Based in Shreveport, Louisiana, our agency plays an essential role in helping individuals and families manage risks, recover from unforeseen events, and achieve their financial dreams. As a vital part of the insurance and financial services industry, we strive to create a positive impact on our community by offering personalized coverage options and expert guidance tailored to each client's unique needs.
Our office, located at 460 East Bert Kouns Industrial Loop, operates as a busy and dynamic workpl... Show More
Our office, located at 460 East Bert Kouns Industrial Loop, operates as a busy and dynamic workpl... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong communication skills
- Ability to multitask and stay organized
- Basic proficiency with Microsoft Office and CRM systems
- Willingness to engage in sales conversations
- Commitment to excellent customer service
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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