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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Paid holidays
Employee Discounts

Job Description

Mitch Devers - State Farm Agent is a respected and leading insurance agency dedicated to providing exceptional service to its customers. Located in Prattville, Alabama, our agency specializes in offering a variety of insurance and financial services including auto, home, and life insurance. We pride ourselves on creating a fun, energetic, and professional work environment that fosters growth and success. Our office operates Monday through Friday from 8:30 am to 5 pm, serving the community with a commitment to excellence. We leverage state-of-the-art technology alongside the valuable experience of our well-trained team members, ensuring outstanding results for every client. Mitch Devers - State Farm Agent is more than just a workplace; it is a place where team members are mentored and prepared for successful careers in the insurance industry.

We are currently seeking a dynamic and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member. This role is designed for someone who enjoys engaging with customers, multitasking, and contributing positively to a collaborative office environment. As a reception team member, you will be the first point of contact for customers, greeting them warmly both in person and over the phone, providing essential assistance, and ensuring a seamless experience at our agency. The role is vital to maintaining excellent customer service and supporting the internal operations of our office. If you are driven, ambitious, and eager to grow within the insurance and financial services industry, this position offers an exciting opportunity to expand your skills in a dynamic setting. With a competitive pay rate of $14.00 to $16.00 per hour, this position is perfect for individuals looking for a rewarding career rather than just a job. Join Mitch Devers - State Farm Agent and help make a difference in the lives of others while advancing your career in a fulfilling and professional atmosphere.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills both verbal and written
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic proficiency with computers including Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone directing them to the appropriate team members
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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