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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $37,000.00 - $44,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Dental Insurance
Vision Insurance

Job Description

Our agency opened in 2019 and is home to a small but mighty team of two full-time and one part-time team members. We provide a collaborative and friendly work environment that values hard work, support, and making a meaningful impact. As a growing agency, we champion an inclusive culture centered on kindness, coachability, honesty, and a positive attitude. Through initiatives such as our annual backpack drive, we actively give back to our community. We also enjoy engaging with the community at events like our local home show and garden show. Our benefits include paid time off, health, vision, and dental... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills
  • Ability to multitask and stay organized
  • Proficiency in Microsoft Office and CRM software
  • Positive attitude and willingness to learn
  • Availability to work full-time

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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