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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $40,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

401k
Hourly pay plus commission or bonus
health benefits
Paid Time Off
Flexible Hours
growth potential
Hiring Bonus

Job Description

This position is with a State Farm independent contractor agent located in Sioux Falls, SD, specializing in providing insurance and financial services to the community. State Farm agents consistently strive to help customers manage the risks of everyday life, recover from unexpected events, and realize their dreams through tailored insurance coverage and financial planning solutions. As an independent contractor, the agent operates under the State Farm brand but runs their own business enterprise, employing their own staff to support their mission. The role offers a unique opportunity to work in a dynamic, customer-oriented environment where your efforts directly contribute to providing tailored protection and financial security to families and individuals in the local area.

The Agent Team Member role is designed for outgoing, service-driven individuals who enjoy direct interaction with the public and are passionate about helping people. If you are energized by building relationships and want to work in a supportive team atmosphere, this role is ideal. Responsibilities include establishing and maintaining customer relationships, marketing State Farm insurance and financial service products, identifying clients’ needs through thoughtful, needs-based conversations, and helping guide them toward the best solutions. Team members use their communication skills and proactive problem-solving abilities to ensure a positive customer experience at every touchpoint.

This full-time role comes with a competitive pay package including hourly wages plus commission and bonuses, offering lucrative growth potential. Benefits provided by the independent agent include a 401(k) plan, health insurance, paid time off covering vacation, personal, and sick days; flexible working hours that accommodate work-life balance; and opportunities for advancement within the agency. Additionally, new hires may receive a hiring bonus. This position requires candidates to complete licensing requirements and ongoing training, emphasizing the commitment to professionalism and expertise expected within the State Farm service network. Join the team and be part of an organization that values customer service, teamwork, and continuous growth in a stable yet rewarding industry.

Job Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in sales or customer service preferred
  • Excellent communication skills including verbal, written, and listening
  • Ability to work well within a team environment
  • Basic computer proficiency
  • Strong interpersonal skills
  • Demonstrated ability to develop customer relationships and meet sales targets

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads and schedule appointments
  • Identify customer needs and market appropriate products and services
  • Collaborate with team members to achieve agency goals
  • Assist customers with inquiries and provide exceptional service
  • Participate in ongoing training to maintain industry knowledge

Job Criteria

Experience

Entry Level (1-2 years)


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