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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Standard Hours
Flexible
Benefits
simple IRA
Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Rachelle Copp - State Farm Agent is a well-established insurance agency located in Galt, California, dedicated to providing exemplary insurance and financial services to the local community. Since opening the agency in 2014, Rachelle Copp has built a close-knit team focused on delivering relationship-driven service that prioritizes customer satisfaction and community involvement. With a background that includes eight years of experience working under another State Farm agent, Rachelle has developed a deep understanding of the insurance business, ensuring that clients receive personalized and comprehensive coverage options. The agency is part of the larger State Farm network but operates as an... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Comfortable engaging in sales-related conversations
- Availability to work Monday through Friday, 9am to 5pm
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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