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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

simple IRA
Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Rachelle Copp - State Farm Agent is a well-established insurance agency located in Galt, California, dedicated to providing exemplary insurance and financial services to the local community. Since opening the agency in 2014, Rachelle Copp has built a close-knit team focused on delivering relationship-driven service that prioritizes customer satisfaction and community involvement. With a background that includes eight years of experience working under another State Farm agent, Rachelle has developed a deep understanding of the insurance business, ensuring that clients receive personalized and comprehensive coverage options. The agency is part of the larger State Farm network but operates as an independent office that values strong community ties. Rachelle and her family actively participate in local events, coaching youth sports and supporting nonprofit organizations, which reflects the agency's commitment to the community it serves. The work environment is known for its friendly and familial culture, where both employees and customers are treated with respect and care.

This position is ideal for someone seeking to join a reputable insurance agency as a Receptionist - State Farm Agent Team Member. It offers a competitive salary ranging from $20.00 to $25.00 per hour and promotes a healthy work-life balance through flexible scheduling, paid holidays, paid time off, health benefits, and a Simple IRA plan. This role is crucial for maintaining smooth office operations and enhancing client interactions. Responsibilities include greeting customers both in person and on the phone, managing appointment scheduling, maintaining customer records, and engaging in conversations to provide insurance options. Strong organization, multitasking, and communication skills are essential, along with the ability to work well in a fast-paced, team-oriented environment. This opportunity also provides paid licensing and ongoing training, enabling a motivated individual to grow and advance within the agency. If you have a customer-focused mindset, enjoy working as part of a supportive team, and want to develop your career in the insurance industry, this role with Rachelle Copp - State Farm Agent offers a rewarding and dynamic career path.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Proficiency with basic computer applications
  • Comfortable engaging in sales-related conversations
  • Availability to work Monday through Friday, 9am to 5pm

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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