
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Amanda Nelson - State Farm Agent is a respected insurance agency committed to providing outstanding customer service and comprehensive insurance solutions. Founded on the principles of trust, integrity, and community involvement, this agency prides itself on a strong team-oriented culture and a passion for helping clients manage risks, recover from unexpected events, and achieve their dreams. Located in Moorhead, Minnesota, the agency consists of a dedicated team that is highly focused on growth, development, and making a positive impact in the local community. Since its inception in 2019, Amanda Nelson's agency has steadily built a reputation for excellence and client-centered service within the insurance and financial services industry. The agency strongly values teamwork, continuous learning, and a supportive work environment where every member has the opportunity to thrive and contribute.
The role of Receptionist - State Farm Agent Team Member is an essential position designed for a motivated and organized individual who thrives in a fast-paced, customer-focused environment. This role offers a unique opportunity to be part of a dynamic team that balances professional ambition with a deep-seated commitment to community service. The Receptionist acts as the welcoming face of the agency, greeting clients warmly either in person or over the phone, ensuring they are directed to the appropriate team members efficiently and courteously. Additionally, the role involves managing appointment scheduling, handling office communications, assisting with customer inquiries, and maintaining accurate records. This position is ideal for someone who enjoys multitasking and engaging in meaningful conversations with prospective and existing clients, identifying potential insurance needs, and providing follow-up support aimed at delivering exceptional customer service.
The agency fosters a positive, lighthearted, and goal-oriented work culture. Team members are encouraged to bring initiative, a strong work ethic, and integrity to their daily responsibilities while actively participating in a variety of community activities such as youth sports support and local events. The agency offers a flexible schedule that balances work-life harmony, competitive salary packages between $50,000 and $70,000 annually, performance bonuses, and comprehensive benefits including health insurance, 401(k), paid time off, and professional development opportunities. Additional perks include license reimbursement, travel bonuses, team trips, team-building events, MasterClass subscriptions, and recognition programs designed to nurture employee growth and job satisfaction. Overall, this position is a fantastic stepping stone for individuals eager to launch or advance their careers within the insurance industry and become impactful members of a supportive and growth-oriented team.
The role of Receptionist - State Farm Agent Team Member is an essential position designed for a motivated and organized individual who thrives in a fast-paced, customer-focused environment. This role offers a unique opportunity to be part of a dynamic team that balances professional ambition with a deep-seated commitment to community service. The Receptionist acts as the welcoming face of the agency, greeting clients warmly either in person or over the phone, ensuring they are directed to the appropriate team members efficiently and courteously. Additionally, the role involves managing appointment scheduling, handling office communications, assisting with customer inquiries, and maintaining accurate records. This position is ideal for someone who enjoys multitasking and engaging in meaningful conversations with prospective and existing clients, identifying potential insurance needs, and providing follow-up support aimed at delivering exceptional customer service.
The agency fosters a positive, lighthearted, and goal-oriented work culture. Team members are encouraged to bring initiative, a strong work ethic, and integrity to their daily responsibilities while actively participating in a variety of community activities such as youth sports support and local events. The agency offers a flexible schedule that balances work-life harmony, competitive salary packages between $50,000 and $70,000 annually, performance bonuses, and comprehensive benefits including health insurance, 401(k), paid time off, and professional development opportunities. Additional perks include license reimbursement, travel bonuses, team trips, team-building events, MasterClass subscriptions, and recognition programs designed to nurture employee growth and job satisfaction. Overall, this position is a fantastic stepping stone for individuals eager to launch or advance their careers within the insurance industry and become impactful members of a supportive and growth-oriented team.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role
- excellent communication skills
- ability to manage multiple tasks efficiently
- comfort with sales and customer engagement
- proficiency in basic computer applications including Microsoft Office
- attention to detail and organizational skills
- willingness to learn and grow within the insurance industry
Job Qualifications
- Previous experience in a receptionist or customer service role
- communication and interpersonal skills
- organizational and multitasking abilities
- comfortable with engaging in sales conversations
- basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- manage appointment scheduling and office communications
- assist in handling incoming inquiries and maintaining customer records
- engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- provide excellent customer service and follow up on customers needs
- support the team with various administrative tasks and projects
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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