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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Amanda Nelson - State Farm Agent is a respected insurance agency committed to providing outstanding customer service and comprehensive insurance solutions. Founded on the principles of trust, integrity, and community involvement, this agency prides itself on a strong team-oriented culture and a passion for helping clients manage risks, recover from unexpected events, and achieve their dreams. Located in Moorhead, Minnesota, the agency consists of a dedicated team that is highly focused on growth, development, and making a positive impact in the local community. Since its inception in 2019, Amanda Nelson's agency has steadily built a reputation for excellence and client-centered... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role
  • excellent communication skills
  • ability to manage multiple tasks efficiently
  • comfort with sales and customer engagement
  • proficiency in basic computer applications including Microsoft Office
  • attention to detail and organizational skills
  • willingness to learn and grow within the insurance industry

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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