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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $75,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Roger Ellsworth - State Farm Agent is a well-established insurance agency with a history of delivering exceptional customer service and insurance solutions. Founded in 2009, the agency has grown under the leadership of Roger Ellsworth, who gained valuable experience in coaching, mentoring, and team-building during his tenure as a State Farm sales manager. Today, Roger leads a dedicated team of four professionals who are passionate about growth, service, and providing an outstanding customer experience. The agency fosters a fun, outgoing, and collaborative office culture that prioritizes continuous learning, professional development, and teamwork. A unique aspect of this agency is its innovative four-day workweek, allowing employees to enjoy a three-day weekend every week, promoting a healthy work-life balance. This schedule supports employees in recharging and maintaining their productivity and enthusiasm for their roles.

We are currently looking for a Receptionist - State Farm Agent Team Member who is detail-oriented, organized, and eager to contribute positively to the workplace. This position is ideal for candidates who thrive in supportive roles and seek to grow within the insurance industry. The role involves customer-facing responsibilities, administrative support, and opportunities to engage with clients about insurance options. Employees receive training and development to sharpen their skills, whether they are new to the industry or seasoned professionals. The agency offers competitive salaries, license reimbursement, performance bonuses, and opportunities for advancement, making it an attractive career choice for motivated individuals. By joining this team, you become part of a close-knit group focused on providing excellent service, fostering personal growth, and maintaining a positive, collaborative work environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency in Microsoft Office and CRM software
  • Willingness to learn about insurance products and services

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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