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Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Roger Ellsworth - State Farm Agent is a well-established insurance agency with a history of delivering exceptional customer service and insurance solutions. Founded in 2009, the agency has grown under the leadership of Roger Ellsworth, who gained valuable experience in coaching, mentoring, and team-building during his tenure as a State Farm sales manager. Today, Roger leads a dedicated team of four professionals who are passionate about growth, service, and providing an outstanding customer experience. The agency fosters a fun, outgoing, and collaborative office culture that prioritizes continuous learning, professional development, and teamwork. A unique aspect of this agency is its... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency in Microsoft Office and CRM software
- Willingness to learn about insurance products and services
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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