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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $21.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
flexible schedule
Opportunity for advancement
Training and Development

Job Description

Jordan Martin - State Farm Agent is a leading insurance agency located in Longmont, CO, dedicated to delivering exceptional insurance and financial services to our community. Our mission centers on helping people manage the risks of everyday life, recover from unexpected setbacks, and realize their dreams through comprehensive insurance solutions and retirement planning. We specialize in providing personalized coverage options including auto insurance, home insurance, life insurance, and retirement planning tailored to meet the unique needs of each customer. As an independent State Farm agent, Jordan Martin operates autonomously, making all employment decisions independently and hiring a close-knit team committed to excellence and customer satisfaction.

We are currently seeking a highly organized and personable Receptionist - State Farm Agent Team Member to join our dynamic team. This is a fantastic opportunity for individuals looking to start or grow their career in the insurance industry within a supportive and growth-oriented work environment. The role involves greeting customers warmly, managing appointment schedules, handling communications, maintaining customer records, and assisting customers with insurance inquiries. Candidates will find themselves in a role that blends administrative responsibilities with direct customer engagement, offering a unique chance to build skills across customer service and basic insurance sales. With hourly compensation ranging from $18.00 to $21.00, this position also offers a flexible schedule, bonus opportunities based on performance, and paths for advancement through training and development. Our ideal candidate is detail-oriented, comfortable with multitasking, and eager to contribute positively to our office culture and client experience. Joining our team means becoming an integral part of a mission-driven agency dedicated to making a difference in our clients’ lives and providing a foundation for long-term career success in the insurance field.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong verbal and written communication skills
  • Ability to multitask and stay organized
  • Basic proficiency in computer applications
  • Comfort with customer engagement and sales conversations

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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