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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
simple IRA
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Training and Development
Paid Time Off

Job Description

Markus Smith - State Farm Agent is a leading insurance agency located in Loves Park, Illinois, dedicated to providing exceptional service and comprehensive insurance solutions to clients. As part of the State Farm family, a trusted name across the U.S. known for helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams, this agency offers a wide range of insurance and financial services including auto, home, life insurance, and retirement planning. They pride themselves on creating a positive impact in the community by offering personalized assistance, fostering long-term client relationships, and delivering tailored insurance... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service
  • Strong communication skills
  • Basic computer proficiency
  • Ability to multitask and stay organized
  • Willingness to engage in sales conversations
  • Bilingual Spanish preferred

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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