Receptionist - State Farm Agent Team Member

Joliet, IL, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Benefits

hourly pay

Commission

bonus

growth potential

Paid Time Off

health benefits

Career-building experience

Job Description

Rick Weissenhofer - State Farm Agent Team is a dedicated insurance agency located in Oswego, IL, focused on providing comprehensive insurance and financial services to the local community. As a trusted agency under the esteemed State Farm network, Rick Weissenhofer's team operates with a mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. The agency offers a broad range of products including auto insurance, home insurance, life insurance, and retirement planning, ensuring that customers enjoy peace of mind and financial security throughout their lives.

This team is committed to delivering excepti... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service or administrative roles preferred
Strong interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficiency in basic computer applications
Effective communication skills
Empathy and customer-focused attitude

Job Qualifications

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving

Job Duties

Establish customer relationships and follow up with customers as needed
Provide prompt, accurate, and friendly customer service
Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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