Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $27.00
Benefits
401k Retirement Savings Plan Including Employer Match
Paid Time Off
Life insurance
Paid parental leave
short-term and long-term disability
Healthcare and dependent care flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Additional Employee Perks and Discounts
Job Description
Williams Lea is a global leader in business process outsourcing with a rich history spanning over 200 years. The company specializes in delivering efficient and innovative support services, leveraging technology and expert processes to help businesses thrive in complex and highly regulated environments. With more than 5,200 employees worldwide, Williams Lea has built a reputation for connecting technology with expertise to transform traditional support services into streamlined, digitized solutions. The company's commitment to innovation, progress, and excellence reflects in its collaborative work culture and dedication to diversity and inclusion. Williams Lea fosters an environment that promotes equal opportunity without discrimination... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Ability to communicate effectively and professionally with co-workers and clients
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and ability to multi-task
Job Qualifications
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Effective and professional communication with co-workers and clients
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated with the ability to multi-task
Job Duties
- Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitors' arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and confidential documents and information
Job Location
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