Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $27,903.29 - $32,427.55
Benefits
Equal opportunity employer
Diverse workforce
Inclusive culture
Professional work environment
Opportunity for growth
Employee Discounts
flexible scheduling
Job Description
Wynn Las Vegas is a premier luxury resort and casino located on the Las Vegas Strip in Nevada. Known for its exceptional service, world-class amenities, and elegant atmosphere, Wynn Las Vegas offers guests an unforgettable experience combining entertainment, fine dining, luxury accommodations, and rejuvenating spa services. As a renowned destination in the hospitality industry, Wynn Las Vegas is committed to maintaining the highest standards of excellence and guest satisfaction. The resort emphasizes creating a welcoming and inclusive culture, reflecting its commitment to diversity and equal opportunity employment. Wynn Resorts, the parent company, is a leader in luxury hospitality and continually invests in its teams to ensure a premier guest experience. Show More
Within this prestigious environment, the Spa Receptionist role plays a vital part in enhancing the luxury spa experience for all guests. This part-time position is based in Las Vegas, Nevada, and is classified as non-exempt under FLSA guidelines, designated as a steady extra role within the Spa/Salon career area of the hotel division. The Spa Receptionist will serve as the first point of contact for guests both over the phone and in-person, ensuring that every interaction embodies the high standards of Wynn Las Vegas. Responsibilities include scheduling spa appointments accurately, suggesting treatments and services aligned with Forbes standards to increase sales, and assisting guests seamlessly throughout their spa visit. The receptionist also manages payment transactions meticulously, reconciles daily sales and deposits, and maintains cleanliness and organization in all areas of the spa including storage and staff spaces. Additionally, the receptionist may assist in the fitness area, ensuring equipment maintenance and availability for guests. Experience in a high-volume luxury spa or resort environment is preferred, alongside strong communication skills, proficiency with Microsoft Office applications, and familiarity with spa management systems such as SpaSoft, HotSOS, and Opera. A current Nevada Food Handler's Card and a minimum age of 18 years are required for this position. Working at Wynn Las Vegas offers candidates an opportunity to be part of a luxury resort environment that values professionalism, customer service, and team collaboration, all contributing to an exceptional guest experience in the dynamic hospitality sector.Show Less
Job Requirements
- Must possess a current Nevada Food Handler's Card
- Must be 18 years of age or older
Job Qualifications
- Experience in a high-volume luxury spa or resort is preferred
- Must possess excellent communication skills and phone etiquette
- Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint
- Previous cash handling experience is preferred, but not required
- Prior knowledge of the following systems is preferred: SpaSoft, HotSOS and Opera
- Must possess a current Nevada Food Handler's Card
- Must be 18 years of age or older
Job Duties
- Accurately schedule spa appointments via telephone reservation or in person
- Is knowledgeable on all spa treatments and salon services offered and can actively suggest services to maintain sales while following Forbes standards
- Accurately assist guests with check-in for spa reservations and spa access
- Accurately receive payment of services to department standards and properly account for all transactions and monies
- Reconcile daily sales, deposits, and invoices as outlined in department policy
- Keep all areas of the spa including storage areas, back of house, staff break room and dispensary clean and organized while following safety guidelines
- Ensures product and supply inventories are replenished and maintained daily
- Able to assist in the fitness area by ensuring equipment is maintained and being available for guests
Job Location
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