Medical Facilities of America, Inc. logo

Receptionist / Service Ambassador

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.75 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
extra pay for holidays
401K with company match

Job Description

Chesapeake Health & Rehabilitation Center is a well-established 180-bed skilled rehabilitation facility located in Chesapeake. The center prides itself on providing exceptional care and support to patients undergoing rehabilitation, focusing on their recovery journey with a compassionate and professional approach. As a key player in the healthcare sector, the center emphasizes a supportive environment not only for its residents but for its employees as well, encouraging growth, achievement, and a strong sense of community.

Chesapeake Health & Rehabilitation Center is currently seeking a part-time Receptionist to join their dedicated team. This role involves working every other weekend and weekdays as needed, making it an ideal opportunity for individuals seeking flexible part-time employment. The Receptionist plays a crucial role in ensuring smooth and welcoming communication between visitors, patients, and staff at the facility. Among the varied responsibilities, the receptionist will greet and direct visitors, manage incoming phone calls, handle daily mail, maintain security protocols, update appointment calendars, and perform various clerical tasks such as filing, photocopying, and faxing.

This position is essential in shaping the first impression for visitors and supporting the operational efficiency of the rehabilitation center. The successful candidate will have proven experience in similar roles, be proficient with the Microsoft Office suite, and exhibit professionalism and effective communication skills both in writing and verbally. The ability to be resourceful, proactive, and capable of prioritizing tasks in a fast-paced environment is highly valued.

The center offers a competitive rate of pay and a comprehensive benefits package for full-time associates. Benefits include affordable health and dental insurance available within 60 to 90 days of hire, paid time off, additional pay for holidays, and a 401k plan with company match. Employees at Chesapeake Health & Rehabilitation Center are regarded as vital members of the MFA family, where they have the opportunity to make a meaningful impact on the lives of patients throughout their recovery. The center fosters an environment for career growth and personal achievement, maintaining exceptionally high standards of performance and dedication.

Job Requirements

  • Proven working experience in similar roles
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, prioritize, and work under pressure

Job Qualifications

  • Proven working experience in similar roles
  • Proficient with Microsoft Office Suite
  • Solid communication skills both written and verbal
  • Professional appearance
  • Ability to organize, multitask, prioritize, and work under pressure
  • Ability to be resourceful and proactive in dealing with issues that may arise

Job Duties

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Receive and sort daily mail, deliveries, couriers
  • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and schedule meetings/appointments
  • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Job Criteria

Experience

Mid Level (3-7 years)


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