Receptionist Scheduling Coordinator

Baptiste Orthodontics is a reputable orthodontic practice dedicated to providing exceptional dental care with a patient-first approach. Located in a vibrant community, the company prides itself on a passionate and customer-focused team committed to making a positive impact on patients' smiles and lives. With a culture that values genuine belief in the work they do, Baptiste Orthodontics fosters a supportive and rewarding work environment where team members are encouraged to strive for excellence and continuous improvement. The practice is known for its welcoming atmosphere, professional standards, and dedication to ensuring patient satisfaction through innovative treatments and personalized care.

The Receptionist Scheduling Coordinator at Baptiste Orthodontics plays a crucial role as the first point of contact for patients, visitors, and callers, setting the tone for a positive and organized experience within the office. This position is integral to the smooth daily operations of the practice by managing patient scheduling, confirming appointments, maintaining dental health records, and handling insurance eligibility inquiries. Working closely with dentists, dental assistants, and the team leader, the Receptionist Scheduling Coordinator ensures that patient treatment times are optimized and that administrative tasks are handled efficiently. This role requires a friendly, professional, and welcoming demeanor, combined with excellent organizational skills and the ability to multitask in a fast-paced environment. Candidates should exhibit reliability, punctuality, and a strong desire to deliver outstanding customer service.

In addition to administrative responsibilities, the Receptionist Scheduling Coordinator assists with maintaining patient accounts, managing office stock levels, and performing general housekeeping tasks to keep the practice running smoothly. This position demands excellent verbal and written communication skills, attention to detail, and the ability to accept constructive feedback while adapting quickly to changing priorities. The ideal candidate will be bilingual in Spanish, possess computer literacy, and have a genuine passion for helping people. Through this role, employees become an essential part of a motivated and caring team that values respect, kindness, and collaboration, creating a workplace where everyone can succeed and feel valued. Baptiste Orthodontics offers competitive pay, career growth opportunities, and comprehensive benefits including flexible health insurance options, an Employee Assistance Program, paid time off, holiday pay, and a 401K retirement plan with company matching to support employees’ professional and personal well-being.