Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid holidays
Professional Development

Job Description

First Coast Home Pros is a dynamic and fast-growing company specializing in providing expert home services to customers in the region. With a strong commitment to quality and customer satisfaction, this company has established a reputation for excellence in its industry. The organization prides itself on offering a supportive and professional work environment where employees can thrive and grow. Known for its attentive customer service and efficient operational processes, First Coast Home Pros is dedicated to creating lasting relationships with its clients through reliable and specialized home solutions.

We are currently seeking a full-time Receptionist/Scheduler to join our front office team. This role is critical to maintaining smooth daily operations and ensuring a welcoming atmosphere for visitors and clients alike. The position offers an hourly pay rate ranging from $18 to $20, commensurate with experience, and features consistent daytime hours from Monday through Friday with no night or weekend shifts. This opportunity is ideal for someone looking to work in a fast-paced environment with chances for professional development, mentorship, and career advancement.

As a Receptionist/Scheduler at First Coast Home Pros, you will manage a variety of front desk operations including greeting and checking in visitors, handling phone calls, and managing schedules and calendars for staff and clients. You will serve as the first point of contact for customers and clients, ensuring their inquiries and needs are handled promptly and professionally. Additionally, this role involves providing administrative support such as data entry, filing, mail handling, and maintaining the organization and cleanliness of the front desk area.

The ideal candidate will have excellent communication skills, a positive attitude, and be highly organized with the ability to multitask effectively. Proficiency in Microsoft Office applications including Word and Excel is required, along with a high school diploma or equivalent. Candidates must be prepared to pass a background check and drug testing as part of the hiring process. This role not only demands strong customer service skills but also a commitment to upholding the company’s standards of excellence and professionalism.

In return, First Coast Home Pros offers a comprehensive benefits package which includes health, dental, and vision insurance, a 401k plan, paid time off, and paid holidays. Employees will enjoy working in a friendly and supportive office environment with managers who are invested in their success and offer guidance and mentorship. Candidates passionate about contributing to a growing company with ample opportunity for advancement are encouraged to apply and become part of a team dedicated to delivering exceptional home services.

Job Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to multitask and stay organized
  • Attention to detail
  • Proficiency in Microsoft Word and Excel
  • Positive attitude
  • Clean background
  • Willingness to undergo background check and drug testing

Job Qualifications

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational skills
  • Attention to detail
  • Proficiency in Microsoft Office including Word and Excel
  • Positive attitude and customer service orientation

Job Duties

  • Greet, check-in and direct visitors
  • Answer, screen and forward incoming phone calls
  • Take messages and handle general inquiries
  • Book, confirm and manage appointments for staff and clients
  • Answer customer questions and handle issues as they arise
  • Handle incoming/outgoing mail, data entry, filing and photocopying
  • Maintain cleanliness of front desk area

Job Criteria

Experience

Mid Level (3-7 years)


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