Receptionist-- SANDC5808120

The organization is situated at 888 Boylston Street 5th Floor, Boston, MA 02116, operating in a professional office environment. The company provides a dynamic and interactive workplace where customer service and administrative efficiency are highly valued. The work atmosphere emphasizes professionalism, effective communication, and attention to detail, making it an engaging place for those who thrive in organized and guest-focused roles. This position is a temp to hire opportunity, offering a pay rate of 21 dollars per hour, with working hours from Monday to Friday, 8 am to 5 pm. The employment type supports both experienced and emerging professionals seeking to solidify their career path within a reputable company with growth potential.

The role of Receptionist is central to the smooth operation of the organization’s front desk and visitor management system. The individual filling this position will be the primary point of contact for guests, handling a monthly guest volume ranging from 350 to 450 individuals. This requires excellent interpersonal skills and the ability to manage multiple tasks efficiently in a busy environment. Responsibilities include greeting guests with professionalism and courtesy, managing daily guest lists, and ensuring that all inquiries directed to the reception mailbox are promptly and accurately addressed.

Moreover, the receptionist will be responsible for handling incoming calls and voicemails, routing them to the appropriate parties, and maintaining security protocols by registering guests into the BXP security system. The position also entails managing replacement access badges and distributing monthly transportation passes. The receptionist will be responsible for booking conference rooms using a reservation system and maintaining updated monthly data as well as adhering to site procedures.

This role demands a high level of computer proficiency, particularly with Microsoft Office and Office 365, and requires excellent written and spoken communication skills to effectively interact with guests and staff. The ideal candidate will bring strong data entry skills and previous customer-facing experience to ensure that the front desk operates smoothly and guests receive outstanding service. Overall, this role is vital for maintaining a welcoming and secure environment in a busy office setting, combining administrative expertise with excellent customer service abilities to support the company’s daily operations and enhance visitor experiences.