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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Health FSA
Dependent care FSA
short-term disability
long term disability
Life insurance
Home and auto discount program
Vendor discount program
401(k) with matching contribution
Accrued vacation
Sick
Personal time
Paid Holiday Benefit
Employee Referral Bonus
Resident referral bonus
Job Description
River Mills Assisted Living, located in Chicopee, MA, is a dedicated community focused on providing compassionate and supportive living environments for seniors. With a commitment to enhancing the lives of its residents through personalized care and a welcoming atmosphere, River Mills Assisted Living stands out as a trusted location for assisted living services in the region. The community prides itself on fostering a warm, friendly, and professional environment that promotes dignity, respect, and independence for every resident. The staff at River Mills work collaboratively to ensure that every aspect of resident care, comfort, and happiness is fully addressed through various... Show More
Job Requirements
- High school diploma or general education degree (GED)
- one to three years related experience and/or training or equivalent combination of education and experience
- able to read and comprehend simple instructions, short correspondence, and memos
- able to write simple correspondence
- able to effectively present information in one-on-one and small group situations
- able to add and subtract two digit numbers and to multiply and divide with 10's and 100's
- able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- able to deal with problems involving a few concrete variables in standardized situations
- able to operate telephone, emergency call system, monitoring board or beeper, photocopier
- able to work various schedules and shifts as needed
- experience with Microsoft Word, Outlook and Excel
Job Qualifications
- High school diploma or general education degree (GED)
- one to three years related experience and/or training or equivalent combination of education and experience
- able to read and comprehend simple instructions, short correspondence, and memos
- able to write simple correspondence
- able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- able to add and subtract two digit numbers and to multiply and divide with 10's and 100's
- able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- able to deal with problems involving a few concrete variables in standardized situations
- experienced with Microsoft Word, Outlook and Excel
- able to operate telephone, emergency call system, monitoring board or beeper, photocopier
Job Duties
- Answer incoming telephone calls in a cheerful and marketing-oriented way
- determine purpose of callers and forward calls to appropriate personnel or department
- retrieve messages from voice mail and forward to appropriate personnel
- take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
- answer general questions about the community and provide callers with necessary information
- welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel
- receive, sort, and route mail
- maintain and route publications
- maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes
- create and print fax cover sheets, memos, correspondence, reports, and other documents as necessary
- perform clerical duties such as filing, photocopying, and collating
- collect rent checks from residents and family members and provide needed information to Business Office Manager
- collect money for meal tickets
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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