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Receptionist Rehab and Nursing

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Comprehensive benefits package
on-demand pay program
Employee Discounts
optional identity theft protection
home insurance
auto insurance
Traditional and Roth retirement options

Job Description

Corewell Health is a leading healthcare organization dedicated to providing exceptional patient care and fostering a positive work environment for its team members. As a comprehensive health system, Corewell Health prioritizes the well-being of its patients and communities by delivering a broad range of healthcare services. The organization is committed to cultivating an interconnected and collaborative culture where every individual is encouraged to bring their whole selves to work. This commitment is reflected in their dedication to diversity, equity, and inclusion, offering resources like cultural intelligence workshops and inclusion resource groups to empower employees and promote a supportive workplace. Corewell Health ensures a safe environment for its team members, patients, visitors, and the broader community, maintaining a drug-free workplace and adhering to essential vaccine requirements for those in on-site or hybrid roles. The organization values equal employment opportunities, welcoming applicants from diverse backgrounds regardless of race, gender, age, disability, or other legally protected classifications. Corewell Health also supports reasonable accommodations throughout the employment process to ensure accessibility and inclusivity for all prospective employees.

The role of Receptionist at Corewell Health's Leffingwell Rehab & Nursing Center in Grand Rapids is a full-time position dedicated to providing outstanding front-line service in a healthcare setting. As the first point of contact for visitors, staff, and patients, the receptionist plays a crucial role in creating a welcoming and professional atmosphere. The primary responsibilities include greeting and assisting visitors, directing individuals to the appropriate resources, and handling clerical duties that support the administrative functions of the facility. Working a standard 40-hour week from Monday to Friday during the day shift, the receptionist is expected to maintain high visibility and professionalism while managing multiple communication channels, including telephone inquiries. This position demands a compassionate and respectful approach, ensuring that every interaction is tailored to meet individual needs with care and consideration. Beyond routine duties, the receptionist may be assigned special projects and must complete all required documentation accurately and timely. Corewell Health emphasizes continuous employee support by providing a comprehensive benefits package designed to address financial, health, and work-life balance goals, along with innovative offerings such as an on-demand pay program and various employee discounts. This role is an excellent opportunity for candidates seeking to contribute to a respected healthcare institution while growing their career in an inclusive and supportive environment.

Job Requirements

  • High school diploma or equivalent or currently a high school student with work permits
  • Less than 2 years of related experience in customer service, sales, recruiting, human resources, computer and data entry, telecommunications, health care, receptionist, call center, administrative, or clerical roles
  • Ability to work Monday to Friday from 7:45 a.m. to 4:15 p.m. with occasional variable weekends
  • Compliance with vaccine requirements including MMR, Varicella, Tdap, and Influenza for on-site employees
  • Ability to maintain a drug-free workplace
  • Commitment to diversity, equity, and inclusion principles
  • Excellent interpersonal and communication skills
  • Ability to follow specific instructions and handle clerical tasks accurately

Job Qualifications

  • High school diploma or equivalent or currently a high school student with work permits
  • Customer service skills gained through less than 2 years of experience in relevant fields such as sales, recruiting, human resources, computer and data entry, telecommunications, health care, receptionist, call center, administrative, or clerical roles
  • Ability to communicate effectively with diverse populations
  • Basic computer proficiency
  • Strong organizational skills

Job Duties

  • Greet, communicate with, and assist visitors, staff, and patients, directing them to the appropriate resource
  • Answer telephone, and provide or relay information compassionately and respectfully
  • Perform general clerical duties
  • Complete special projects as assigned, following specific direction
  • Ensure required documentation for activities within areas of responsibility is accurate and timely

Job Criteria

Experience

Entry Level (1-2 years)


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