Receptionist (PT)

Rockford, IL, USA|

Job Overview

Job Description

RRMs Mission is a faith-based organization committed to providing support, care, and transformation to those in need within the community. As a mission dedicated to serving people facing challenging circumstances, RRMs Mission operates with compassion, faith, and a strong commitment to its core values. Their goal is to share the Gospel of Jesus Christ while offering practical help and spiritual encouragement to guests, volunteers, residents, donors, and staff. The organization maintains a welcoming and positive environment that upholds the dignity and respect of every individual who interacts with the Mission. RRMs Mission is known for its structured approach to service,... Show More

Job Requirements

Sitting for extended periods of time
ability to lift up to 15 pounds
occasional standing, reaching and bending
share the Gospel of Jesus Christ and pray with visitors, callers, volunteers, residents, staff, and donors
use RRMs Mission Statement and Core Values as the foundation of communication
provide spiritual encouragement to staff, volunteers, guests, callers, and donors
invest in the spiritual development of staff, guests, residents, callers, volunteers, and donors
pray for and with staff, volunteers, guests, residents, callers, and donors
handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19
memorize monthly Scripture, Mission Statement, and Mission Core Values
participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings
support and attend annual mandatory Evangelism In-Service training to grow in knowledge of leading others to faith in Christ
participate in annual spiritual growth training through organization selected curriculum

Job Qualifications

Minimum requirement high school diploma or GED
must be able to deal tactfully with the public
must possess good communication skills
must be familiar with office equipment and operations
must have good phone skills
must have a broad level of understanding about the programs and functions of the Mission
must be teachable and function as a team player
must engage in safe and healthy work practices, both on the premises and off-site facilities
must take an active part ensuring the safety, health and well-being of all of our staff, volunteers, and Mission guests

Job Duties

Operate the telephone/intercom system as required
answer the telephone, determine the nature of the call and transfer or relay the information to the appropriate department
maintain confidentiality of all pertinent information
report any equipment malfunctions to the appropriate director or supervisor
create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
answer the front door as needed and direct visitors according to the need
assist with general Mission information
process and post all gift-in-kind receipts and thank you letters in a timely manner
compose, type and mail special thank you notes as assigned
assist in the stuffing and stamping of mailings as needed
assist in other secretarial duties as may become necessary or as directed by Supervisor
maintain all office files, records, forms, etc. in a neat and orderly manner
back up to Executive Administrative Assistant during vacation/sickness
perform related work and other duties when required and as assigned
maintain Mission front vestibule entrance and walkway to be free of trash, debris, etc.
assure that the reception area and visitor center are neat and clean and that non-monetary donations are taken to the proper areas
maintain office equipment in reception area and inform administrative assistant concerning supplies needed
responsible for finding a replacement for the reception area in case of absence
work with Volunteer Supervisor in developing a list of volunteers for the reception area
train designated staff and volunteers to fulfill reception duties

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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