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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $20.25
Work Schedule
Day Shifts
Benefits
competitive compensation
full benefits package
Career development opportunities
Health Insurance
Paid Time Off
Job Description
MercyOne Health System is a well-established healthcare organization dedicated to delivering exceptional patient care with compassion and professionalism. Renowned for its commitment to community health and robust clinical services, MercyOne operates a network of hospitals, clinics, and specialty care centers throughout the region. The organization emphasizes a supportive work environment, career development opportunities, competitive compensation, and a comprehensive benefits package that underscores its investment in employee well-being. MercyOne's culture is firmly rooted in its mission and core values, focusing on honoring the dignity of every individual and embracing diversity to foster a compassionate workplace. This commitment to inclusiveness and equity... Show More
Job Requirements
- High school diploma or equivalent
- basic life support (BLS) for the healthcare provider certified or obtained within three (3) months of hire
- proof of completion of mandatory reporter abuse training specific to population served within three (3) months of hire
- ability to read, write and understand the English language and communicate effectively with patients, visitors, and colleagues
- ability to maintain a high degree of confidentiality with patient information
- personal presence characterized by honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
Job Qualifications
- High school diploma or equivalent
- basic life support (BLS) for the healthcare provider certified or obtained within three (3) months of hire
- proof of completion of mandatory reporter abuse training specific to population served within three (3) months of hire
- ability to read, write and understand the English language and communicate effectively with patients, visitors, and colleagues
- ability to maintain a high degree of confidentiality with patient information
- personal presence characterized by honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
Job Duties
- Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
- performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies
- answer phone calls and direct them appropriately
- schedule appointments according to office guidelines
- obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts
- copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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