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Receptionist - Psychiatry Residency - Full Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

competitive compensation
full benefits package
Career growth opportunities
Health Insurance
Dental Insurance
Paid Time Off
Professional Development

Job Description

MercyOne Health System is a reputable healthcare organization committed to delivering compassionate, person-centered care across a comprehensive network of clinics and hospitals. With a deep-rooted mission and core values emphasizing dignity, respect, and inclusivity, MercyOne strives to create an environment where every patient and employee feels valued and empowered. As an Equal Opportunity Employer, MercyOne Health System embraces diversity and fosters a culture of growth, offering its colleagues competitive compensation and a robust benefits package. The organization supports career development and continuous learning, ensuring employees have the resources and opportunities to advance professionally within the healthcare system.

This Clinic... Show More

Job Requirements

  • High school diploma or equivalent
  • Basic Life Support (BLS) for Healthcare Provider certification or obtained within three months of hire
  • Proof of completion of Mandatory Reporter abuse training within three months of hire
  • Ability to read, write, and understand English
  • Effective communication skills with patients, visitors, and colleagues
  • Maintain a high degree of confidentiality when handling patient information
  • Personal presence characterized by honesty, integrity, and caring

Job Qualifications

  • High school diploma or equivalent
  • Basic Life Support (BLS) for Healthcare Provider certification obtained within three months of hire
  • Completion of Mandatory Reporter abuse training specific to population served within three months of hire
  • Strong interpersonal and communication skills
  • Ability to use Electronic Health Record systems
  • Ability to maintain patient confidentiality
  • Professional demeanor characterized by honesty, integrity, and empathy

Job Duties

  • Greet and welcome patients and visitors to the clinic
  • Manage patient check-in and ensure compliance with clinic policies
  • Answer phone calls and direct them appropriately
  • Schedule appointments according to office guidelines
  • Obtain accurate patient and insurance information
  • Collect copayments and deductible amounts at time of service
  • Copy and scan patient access related documents into the electronic medical record

Job Criteria

Experience

No experience required


Job Location

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