Receptionist / Programs Assistant

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Hourly

Range $15.92 - $23.88

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Associate assistance program

Employee Discounts

Paid Time Off

Job Description

Brookdale is a nationally recognized leader in senior living communities, known for its gracious hospitality and neighborliness toward residents and their families. Operating 589 communities as of November 30, 2025, Brookdale provides a warm, home-like atmosphere and comprehensive comfort for residents during their stay and for families visiting loved ones. The company prioritizes fostering connections among residents through engaging events and gatherings, ranging from group activities to one-on-one interactions. Brookdale’s reputation as an industry leader in clinical care underscores its commitment to quality and compassionate support for seniors across the United States. The company offers robust corporate support to employees,... Show More

Job Requirements

High school diploma or general education degree (GED) required
Minimum of one to two years related experience and/or training
Ability to respond to resident emergencies promptly
Strong communication and customer service skills
Ability to manage multiple responsibilities simultaneously
Professional and courteous demeanor
Basic computer skills

Job Qualifications

High school diploma or general education degree (GED)
One to two years related experience and/or training
Equivalent combination of education and experience
Strong interpersonal and communication skills
Ability to handle multiple tasks efficiently
Basic knowledge of office equipment and phone systems
Customer-service oriented mindset

Job Duties

Lead the reception area and serve the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner
Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer or direct phone calls to the proper residents and staff
Sort, deliver and collect incoming and outgoing community and resident mail
Perform basic office and clerical functions
Maintain visitor logs
Respond to resident emergencies by calling appropriate internal and external parties based on community protocol

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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