Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $19.50
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Work Schedule

Flexible
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Benefits

401k
extensive orientation program
Opportunity for advancement
supportive work environment
competitive hourly wage
Potential full-time opportunities
Employee well-being support

Job Description

Banner Rehabilitation Hospital - West, located in Peoria, AZ, is a leading Inpatient Rehabilitation Hospital known for its compassionate and exceptional care tailored to individuals facing complex medical challenges. The hospital operates in partnership with Select Medical, a collaboration that enhances the quality of care and provides a supportive environment for both patients and staff. Banner Rehabilitation Hospital specializes in treating patients with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputations, and multiple traumas, making it a crucial healthcare provider in the region. As a part of the Banner Health network, the hospital is committed to innovation, patient-centered care, and community outreach, aiming to deliver transformative rehabilitation services that improve quality of life. Employees at Banner Rehabilitation Hospital benefit from a professional and collaborative work setting that encourages growth, learning, and compassionate patient interaction.

The role of receptionist at Banner Rehabilitation Hospital - West is a vital position that embodies the hospital's commitment to excellent service and security. This is a per diem position based in Peoria, AZ, offering a competitive hourly wage of $19.50. The receptionist plays a key role in managing visitor screening and ensuring the safety and security of the building. They are responsible for greeting visitors, instructing them to sign in, and ensuring that all visitors wear the appropriate visitor’s pass while in the facility. Additionally, the receptionist supports the admissions process by providing coverage for the admissions coordinator during breaks and other periods as needed, facilitating communication through call transfers and overhead paging. They also coordinate tours for prospective customers, manage wheelchair availability for patients, and promptly report any unusual behavior in common areas such as the lobby and parking lot to facilities personnel.

Moreover, the receptionist helps maintain the flow of communication within the hospital by notifying nursing staff of patient gifts to ensure timely delivery and manages correspondence by handling outgoing and incoming mail. They also log incoming job applications, playing a small but important role in the human resources aspect of the hospital. This role requires an individual who can multitask efficiently, maintain professional composure in busy times, and engage warmly with visitors and staff alike. Per diem employees at Banner Rehabilitation Hospital have access to an extensive orientation program designed to ensure a smooth transition into their role, along with opportunities for advancement to full-time positions based on demonstrated skill and dedication. Furthermore, part-time and per diem employees are eligible for a 401k plan contingent upon meeting certain work hour thresholds within their initial year or subsequent calendar years, underscoring Banner’s commitment to employee well-being and professional development. Joining Banner Rehabilitation Hospital means becoming part of a team of over 44,000 healthcare professionals dedicated to providing exceptional patient care and making a meaningful impact in the community.

Job Requirements

  • High school diploma or equivalent
  • ability to manage visitor screening
  • effective communication skills
  • ability to multitask
  • familiarity with handling mail and phone systems
  • attention to detail in logging applications
  • professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • previous receptionist experience preferred

Job Duties

  • Screen visitors to the appropriate location ensuring building security
  • ensure all visitors sign in and wear visitor’s pass
  • provide daily coverage for the admissions coordinator during breaks and as needed
  • connect and transfer calls to appropriate parties and perform overhead paging
  • notify admissions coordinator when customers request tours
  • obtain wheelchairs for patients
  • report unusual behavior in lobby or parking area to facilities
  • notify nursing when gifts for patients arrive
  • postmark outgoing mail and distribute incoming mail
  • log all incoming job applications

Job Criteria

Experience

Entry Level (1-2 years)


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