Job Overview

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Employment Type

Temporary
Part-time
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Work Schedule

Fixed Shifts
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Benefits

401k
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Professional development opportunities

Job Description

Cleveland Clinic Inpatient Rehabilitation Hospital is a distinguished healthcare institution renowned for its dedication to providing exceptional and compassionate care tailored to individuals facing significant medical, physical, emotional, and vocational challenges. Located in Avon, Ohio, this hospital operates through a strategic joint venture, partnership, and affiliation with Select Medical, enhancing its ability to deliver specialized rehabilitation services. As part of the broader Cleveland Clinic network, one of the most respected healthcare providers worldwide, this inpatient rehabilitation hospital is committed to embracing innovation, excellence, and patient-centered care that optimizes recovery and improves quality of life for patients coping with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputations, and multiple traumas.

The hospital's collaborative environment combines advanced medical expertise, state-of-the-art facilities, and a multidisciplinary approach that promotes comprehensive rehabilitation programs specifically designed to meet each patient's unique needs. The institution values the well-being of its patients and staff alike, fostering a supportive workplace culture that emphasizes professional growth and personal development. Employees at Cleveland Clinic Inpatient Rehabilitation Hospital are integral to the hospital's mission to enhance patients’ outcomes by delivering empathetic, evidence-based care that restores independence and vitality.

Currently, the hospital is seeking a Receptionist to join its team on a per diem basis for shifts from 2pm to 9pm at the Avon location. The Receptionist plays a vital role as the first point of contact for patients, visitors, and healthcare professionals, providing a welcoming, efficient, and organized environment. This role is essential in facilitating smooth communication and operations within the front desk, ensuring that administrative tasks are managed accurately and promptly. Emphasizing a professional and courteous demeanor, the Receptionist contributes to positive patient experiences by guiding them through the check-in process, responding to inquiries, and handling phone calls.

This position offers a unique opportunity to be part of a dedicated team within a highly respected rehabilitation hospital. It entails working within a dynamic healthcare setting where interpersonal skills and organizational abilities are paramount. The hospital offers extensive orientation programs to help new employees transition smoothly into their roles, reflecting its commitment to supporting staff from the outset. Additionally, there is potential for advancement, where demonstrating skills and dedication can open pathways to full-time employment. Even part-time and per diem employees are offered benefits such as 401k eligibility after meeting certain hour requirements, underscoring the hospital's investment in employee well-being.

Joining Cleveland Clinic Inpatient Rehabilitation Hospital means being part of a network of over 44,000 healthcare professionals committed to exceptional patient care. The culture prioritizes fostering well-being for staff through benefits that support financial stability, work/life balance, and emotional health. This Receptionist position is ideal for individuals who thrive in a fast-paced, service-oriented environment and want to contribute meaningfully to a setting that profoundly impacts patient recovery and rehabilitation.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a healthcare or customer service environment preferred
  • ability to work per diem schedule including afternoon and evening shifts
  • strong verbal and written communication skills
  • basic computer proficiency
  • reliable attendance and punctuality
  • friendly and professional demeanor

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a receptionist or customer service role preferred
  • excellent communication and interpersonal skills
  • proficiency with office software and telephone systems
  • ability to multitask and handle stressful situations calmly
  • strong organizational skills and attention to detail
  • ability to work independently and as part of a team

Job Duties

  • greet and welcome patients and visitors
  • manage front desk operations including answering and directing phone calls
  • schedule and confirm patient appointments
  • maintain patient records and data entry accurately
  • coordinate communication between patients, families, and clinical staff
  • handle administrative tasks such as filing, faxing, and scanning documents
  • ensure a clean and organized reception area

Job Criteria

Experience

No experience required


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