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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
retirement savings plan
Employee wellness programs
Life insurance
Disability insurance
Job Description
The hiring establishment is a reputable hospital that prioritizes excellent patient care and administrative efficiency. As a crucial part of the healthcare institution, the hospital is dedicated to providing high-quality medical services, safe treatment environments, and compassionate customer service to its community. This hospital is known for its professional staff and methodical processes, striving to maintain an environment of trust and support for patients, families, and healthcare professionals alike. It operates with a commitment to service excellence, ensuring every staff member understands their role in fostering a positive experience for all visitors and patients.
The position offered is for... Show More
The position offered is for... Show More
Job Requirements
- Hearing acuity sufficient for job functions
- Ability to articulate departmental goals and present information effectively
- Normal visual acuity
- Writing skills to document patient charts and take messages
- Organizational skills
- Familiarity with hospital computer programs, phone systems, fax, copier, and postage machines
- Compliance with hospital policies and procedures including safety and infection control
- Ability to follow Time and Attendance standards
- Commitment to maintaining confidentiality
- Professional appearance consistent with dress code
- Ability to work cooperatively with patients, families, visitors, staff, and management.
Job Qualifications
- High school diploma required
- Experience verifying insurance required
- One to three years of experience in admissions or related field required
- Phone and switchboard operation skills required
- Computer typing and data entry skills required
- Strong communication skills and customer service orientation
- Ability to multitask and problem solve effectively
- Basic Life Support (BLS) CPR certification required
- Professional demeanor and strong interpersonal skills.
Job Duties
- Verification of all insurances online and by phone
- Documentation and understanding of eligibility, co-pays, deductibles, and pre-existing terms
- Distribution and explanation of insurance information to Intake Coordinators and others
- Answering the switchboard professionally and directing calls appropriately
- Conducting the admission process with patients and families, explaining forms and obtaining signatures
- Processing, copying, and distributing all admission forms in a timely manner
- Documenting provision of Patient Rights Booklet and Advance Directive information
- Compiling and distributing daily census sheets
- Entering and deleting admission and discharge information in computer systems
- Maintaining and updating the admission board
- Receiving and distributing mail, maintaining postage machine
- Maintaining admitting area machines and assisting staff with their use
- Greeting and directing hospital visitors
- Attending mandatory hospital trainings and adhering to Time and Attendance policies
- Performing related duties assigned by management
- Representing the facility professionally and courteously
- Maintaining confidentiality and demonstrating excellent service skills
- Promoting a safe and clean work environment
- Adhering to facility policies and safety guidelines
- Maintaining professional appearance per dress code
- Meeting service excellence goals.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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