RECEPTIONIST-PRN

West Oaks Hospital is a well-established healthcare facility located in Houston, Texas. For over three decades, it has been a trusted provider of psychiatric care to the Houston area and surrounding communities. The hospital operates as a 176-bed acute care facility and includes a specialized 16-bed residential treatment center designed for adult chemical dependency. West Oaks Hospital offers an extensive range of behavioral health programs catering to children, adolescents, and adults, covering various mental health needs with a compassionate and patient-centered approach.

The hospital delivers treatment across multiple levels of care including inpatient, partial hospitalization, and intensive outpatient services. This wide spectrum ensures that patients receive customized care suited to their specific requirements. Being fully accredited, West Oaks Hospital upholds rigorous standards in delivering quality healthcare, which reinforces its reputation as a leading behavioral health provider in the region. The hospital's strategic location off the Southwest Freeway near the Galleria in Houston makes it easily accessible to patients and visitors.

The role of Receptionist at West Oaks Hospital is vital in maintaining an inviting, organized, and efficient front desk operation. As the primary point of contact for patients, visitors, and employees, the Receptionist plays a key role in shaping the overall patient experience at the facility. The position reports directly to hospital administration and involves managing the switchboard, greeting and assisting visitors, distributing mail, and supporting various clerical tasks. The ideal candidate will excel in professional communication and customer service, demonstrating a welcoming attitude, patience, and discretion.

This is a PRN (pro re nata) position, offering flexibility to cover additional shifts during vacation requests, personal time off, or other scheduling needs. The Receptionist must be able to handle multiple tasks efficiently, maintaining accuracy and professionalism at all times. In addition to excellent interpersonal skills, candidates should be comfortable using phone systems and paging tools to support hospital communications effectively.

Universal Health Services (UHS), the parent company of West Oaks Hospital, is one of the largest and most respected healthcare service providers in the United States. UHS operates more than 300 subsidiaries, including acute care hospitals, behavioral health facilities, outpatient centers, and associated healthcare services across 40 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. The company has a strong reputation for growth and performance excellence, with annual revenues reported at $17.4 billion in 2025 and recognition as one of Fortune's Most Admired Companies in 2026. Joining West Oaks Hospital means becoming part of a vast national network dedicated to improving health outcomes and community wellbeing.

Overall, this Receptionist role at West Oaks Hospital offers a rewarding opportunity for individuals who seek meaningful work in healthcare administration within a supportive and growth-oriented organization. It enables professionals to contribute to a compassionate environment that prioritizes mental health and patient-centered care. Candidates will gain valuable experience in a hospital setting, benefit from ongoing career development opportunities within UHS, and work alongside dedicated multidisciplinary teams committed to excellence.