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Receptionist (Pool)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $19.31
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401(k) matching
Flexible spending account

Job Description

Encompass Health is a leading organization in the healthcare industry, recognized nationally for its commitment to inpatient rehabilitation and exceptional patient care services. With a strong reputation for excellence, Encompass Health has been honored with prestigious awards such as being named one of the "World's Most Admired Companies" and included in the Fortune 100 Best Companies to Work For. This acknowledges not only the quality care provided to patients but also the supportive and inclusive culture fostered within the company, which makes it a desirable workplace for healthcare professionals.

As a hospitalization and rehabilitation-focused institution, Encompass Health emphasizes growth and development among its workforce, providing numerous educational opportunities, tuition reimbursement, and a nurturing environment where employees can thrive. The company values teamwork and unites staff members under a shared mission of delivering compassionate care and improving patients’ lives. From an operational perspective, the organization prioritizes effective communication and efficiency, which are vital in a healthcare setting where every detail can impact patient outcomes.

The Receptionist role at Encompass Health is a crucial position that serves as the first point of contact for visitors, patients, and callers. This role requires a friendly and organized individual who can create a welcoming atmosphere while maintaining administrative accuracy and operational flow. Responsibilities involve managing the switchboard, directing calls efficiently, greeting and registering visitors, and providing clerical support to different departments. By handling these tasks with professionalism and empathy, the receptionist helps foster a warm environment that aligns with the hospital's core values.

This position offers an excellent career opportunity for someone passionate about working in healthcare administration and customer service. It demands strong interpersonal skills, attention to detail, and the ability to coordinate multiple activities simultaneously. Shift flexibility is required, including weekdays, weekends, evenings, and nights, to ensure coverage and support throughout the hospital. The role is ideal for candidates looking to make a positive impact within their community and grow their career in a supportive and award-winning organization.

Moreover, Encompass Health provides comprehensive benefits to its employees, starting from day one. These include affordable medical, dental, and vision plans available to both full-time and part-time employees and their families. Generous paid time off accrues over time, helping staff balance work and personal life. The company also offers opportunities for career development through tuition reimbursement and continuous education programs. Financial benefits such as company-matching 401(k) plans and employee stock purchase options support long-term financial wellness. Additionally, flexible spending accounts (FSAs) and health savings accounts (HSAs) are available to help employees manage healthcare expenses more effectively.

Being a receptionist at Encompass Health goes beyond typical clerical duties; it is a chance to contribute significantly to the patient and visitor experience, making a meaningful difference every day. If you are a detail-oriented, personable individual eager to join a reputable healthcare provider known for its values and high standards, this role offers not only employment but a place to grow and flourish in your career.

Job Requirements

  • High school diploma or equivalent
  • Experience with switchboard equipment preferred
  • Proficiency in computer systems and data entry preferred
  • Knowledge of 10-key data entry method preferred
  • Strong attention to detail
  • Ability to coordinate and analyze information
  • Willingness to work varied shifts including weekends and nights

Job Qualifications

  • High school diploma or equivalent preferred
  • Working knowledge of switchboard equipment preferred
  • Ability to use computer systems and complete data entry is preferred
  • Knowledge of 10-key data entry method preferred
  • Detail-oriented with the ability to coordinate, analyze, and make decisions
  • Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required

Job Duties

  • Answer all incoming calls and route to appropriate area or individual
  • Greet all visitors and assist them in signing in and wearing badge
  • Enter and scan deposits, charges, and adjustments as directed
  • Run and distribute census reports each morning and at end of day
  • Assist in the entry of information related to admits, discharges, and physician changes
  • Scan all correspondence and any miscellaneous items
  • Check all therapy charges and attach census to back of each therapist's batch

Job Criteria

Experience

Entry Level (1-2 years)


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