Receptionist - Polk Co

The Iowa Department of Agriculture and Land Stewardship (IDALS) is a dedicated public agency focused on supporting and enhancing the agricultural industry, communities, and natural resources of Iowa. Established to oversee a wide array of programs that significantly impact the daily lives of Iowans, IDALS employs approximately 345 staff members committed to excellence in service and stewardship of the land and resources. The department works closely with farmers, state agencies, various organizations, and the public to ensure sustainable agricultural practices, environmental conservation, and economic growth across the state. IDALS prides itself on fostering a collaborative and supportive environment, making it an excellent workplace for professionals interested in public service and community development.

The Receptionist role at IDALS is a critical frontline position, acting as the welcoming face and voice of the department. As the first point of contact for visitors, callers, and delivery personnel, the Receptionist plays a vital role in creating a positive and professional impression. This position requires a proactive communicator who is friendly, organized, and capable of managing multiple tasks in a dynamic office environment. The Receptionist will handle essential duties such as greeting visitors, managing telephone operations, handling deliveries, and providing general administrative support. This role also involves cross-departmental assistance, which emphasizes the collaborative culture at IDALS where employees work together to maintain department-wide efficiency.

The Receptionist position is an excellent opportunity for individuals looking to contribute to meaningful work that supports Iowa's agriculture and quality of life. IDALS offers competitive pay and a comprehensive benefits package including medical and dental insurance, life and long-term disability insurance, retirement plans, and generous paid leave. Candidates interested in making a difference in a public service role while working in a supportive team-oriented environment are encouraged to apply. The position requires no specific education or prior work experience but may require typing proficiency at 40 words per minute within a specified period after hire. This role is essential for ensuring that every visitor and caller has a positive experience and that departmental operations run smoothly, reflecting IDALS’ commitment to excellent public service and stewardship.