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Receptionist, Physician Group, Full Time, Days 8:00am-4:30pm, rotating weekends

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

Jackson Health System is a leading healthcare organization in Miami, Florida, committed to providing exceptional medical services to its diverse community. It encompasses various hospitals, specialty centers, and community health facilities dedicated to serving the health needs of residents across Miami-Dade County. Among its many facilities, Jefferson Reaves Sr. Health Center stands out as a critical healthcare hub located at 1009 NW 5th Avenue, Miami. This center is particularly known for its dedication to delivering compassionate, comprehensive primary care within the historically significant Overtown community and its surrounding neighborhoods. The clinic is multi-lingual, offering patient care in English, Spanish, and... Show More

Job Requirements

  • high school diploma is strongly preferred
  • 0 to 3 years of related experience
  • ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines
  • ability to communicate effectively in oral and written form
  • ability to handle difficult and stressful situations with critical thinking and professional composure
  • ability to understand and follow instructions
  • ability to exercise sound and independent judgment
  • knowledge and skill in use of job-appropriate technology and software applications
  • valid license or certification as required by job or specialty

Job Qualifications

  • high school diploma is strongly preferred
  • 0 to 3 years of related experience
  • ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines
  • ability to communicate effectively in oral and written form
  • ability to handle difficult and stressful situations with critical thinking and professional composure
  • ability to understand and follow instructions
  • ability to exercise sound and independent judgment
  • knowledge and skill in use of job-appropriate technology and software applications
  • valid license or certification as required by job or specialty

Job Duties

  • greet and check in patients to electronic health records
  • collect identification and insurance cards and scan into patient charts
  • collect copays, coinsurance, deductibles, and past due balances
  • schedule new and follow-up appointments
  • contact patients who no show or cancel appointments to reschedule
  • assist in managing incoming faxes and messages by attaching to patient records or processing requests
  • confirm appointments and verify patient insurance eligibility daily
  • process medical record requests by scanning or faxing information
  • assist therapists with scheduling tests and ancillary services
  • assure all requested authorizations are approved
  • demonstrate behaviors of service excellence and CARE values
  • perform other related job duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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