Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
competitive compensation
Comprehensive benefits package
Medical insurance
Dental Insurance
403(b) Retirement Plan
Employer-paid life insurance
supportive work environment
Professional development opportunities
Job Description
Methodist Rehabilitation Physical Medicine is a respected healthcare facility dedicated to providing comprehensive physical rehabilitation services to patients recovering from injuries, surgeries, and various physical conditions. Known for its commitment to patient-centered care, the clinic offers a range of therapies designed to improve mobility, reduce pain, and enhance the quality of life for patients. As part of a larger healthcare network, Methodist Rehabilitation Physical Medicine prides itself on integrating advanced treatment techniques with compassionate service to ensure optimal recovery outcomes. The clinic fosters a positive and supportive work environment, where each team member is valued for their contribution to delivering exceptional patient care.
The role of Patient Services Representative at Methodist Rehabilitation Physical Medicine is a dynamic and pivotal position within the clinic. As the welcoming face for patients and visitors, the representative plays a crucial role in shaping a positive first impression and ensuring smooth clinic operations. This full-time position, scheduled Monday through Friday from 7:30 a.m. to 5:00 p.m., requires a blend of strong organizational skills, effective communication, and a genuine passion for customer service. The Patient Services Representative is responsible for managing patient check-ins, verifying insurance and demographic details, scheduling appointments, and providing vital clerical support. Additionally, the role demands maintaining accurate patient records while upholding strict confidentiality policies and acting as a communication hub between patients, healthcare providers, and administrative staff.
This position is ideal for a candidate who thrives in fast-paced environments and enjoys multitasking with professionalism and a compassionate approach. Ideal candidates will have prior experience in medical offices or healthcare settings and possess knowledge of medical terminology, though these are preferred rather than mandatory. The role offers an excellent opportunity to build a rewarding career in healthcare administration while contributing meaningfully to patient experiences and operational efficiency. Methodist Rehabilitation Physical Medicine supports personal and professional growth by offering competitive compensation, flexible benefits, and opportunities for career advancement, ensuring that employees are well-equipped to succeed and make a difference every day.
The role of Patient Services Representative at Methodist Rehabilitation Physical Medicine is a dynamic and pivotal position within the clinic. As the welcoming face for patients and visitors, the representative plays a crucial role in shaping a positive first impression and ensuring smooth clinic operations. This full-time position, scheduled Monday through Friday from 7:30 a.m. to 5:00 p.m., requires a blend of strong organizational skills, effective communication, and a genuine passion for customer service. The Patient Services Representative is responsible for managing patient check-ins, verifying insurance and demographic details, scheduling appointments, and providing vital clerical support. Additionally, the role demands maintaining accurate patient records while upholding strict confidentiality policies and acting as a communication hub between patients, healthcare providers, and administrative staff.
This position is ideal for a candidate who thrives in fast-paced environments and enjoys multitasking with professionalism and a compassionate approach. Ideal candidates will have prior experience in medical offices or healthcare settings and possess knowledge of medical terminology, though these are preferred rather than mandatory. The role offers an excellent opportunity to build a rewarding career in healthcare administration while contributing meaningfully to patient experiences and operational efficiency. Methodist Rehabilitation Physical Medicine supports personal and professional growth by offering competitive compensation, flexible benefits, and opportunities for career advancement, ensuring that employees are well-equipped to succeed and make a difference every day.
Job Requirements
- High school diploma or equivalent
- one year of secretarial or administrative experience preferred
- prior experience in a medical office or healthcare setting preferred
- knowledge of medical terminology preferred
- excellent customer service and telephone communication skills
- strong computer proficiency and data entry skills
- exceptional organizational, multitasking, and time management abilities
- ability to maintain professionalism and confidentiality in a fast-paced healthcare environment
Job Qualifications
- High school diploma or equivalent
- one year of secretarial or administrative experience preferred
- previous experience in a medical office or healthcare setting is preferred
- knowledge of medical terminology is preferred
- excellent customer service and telephone communication skills
- strong computer proficiency and data entry skills
- exceptional organizational, multitasking, and time management abilities
- ability to maintain professionalism and confidentiality in a fast-paced healthcare environment
Job Duties
- Welcome patients and visitors with professionalism, courtesy, and compassion
- check patients in for appointments and verify demographic and insurance information
- answer incoming telephone calls, take messages, and direct calls appropriately
- schedule, reschedule, and confirm patient appointments
- provide clerical and administrative support to the department as needed
- maintain accurate patient records while protecting patient confidentiality
- communicate effectively with patients, providers, and other members of the healthcare team
- deliver exceptional customer service while creating a positive patient experience
- perform other front office duties to support efficient clinic operations
Job Criteria
Experience
No experience required
Job Location
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