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Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Weekend Shifts
Benefits
flexible schedule
friendly work environment
opportunity for professional development
supportive team culture
Paid training
Job Description
Providence Place at Ingleside is a distinguished 55-plus active adult independent living and retirement community located on a picturesque hilltop in Holyoke, Massachusetts. This community is committed to enhancing the lives of seniors by providing comfortable living spaces coupled with a variety of engaging programs aimed at promoting an active and fulfilling lifestyle for its residents. At Providence Place, the emphasis is placed on independence, health, and social involvement, making it an ideal environment for seniors looking to enjoy their retirement years with dignity and support. The community prides itself on its welcoming atmosphere, safety, and respectful care that fosters... Show More
Job Requirements
- Must be able to read, write, and converse in English
- Must demonstrate ease with multitask assignments
- Must possess sufficient maturity, social, and computer skills
- Must have a high school diploma or equivalent
- Must have a current, valid driver’s license
- Must attend all mandatory in-services and training sessions
- Must be able to perform moderate physical effort regularly
Job Qualifications
- High school diploma or equivalency
- Strong verbal and written communication skills
- Ability to multitask effectively
- Proficiency with basic office computer applications
- Experience in a customer service or administrative role preferred
- Valid driver’s license
- Completion of mandatory in-services on resident rights, safety, and infectious diseases
Job Duties
- Answers all incoming phone calls by the third ring and routes them appropriately
- Greets and directs visitors in a polite and helpful manner
- Sorts and directs mail and deliveries to the correct persons or departments
- Maintains confidentiality of resident and facility information
- Adheres to safety, security, infection control, and hazardous materials policies
- Acts as first responder to safety, resident, or building emergencies
- Supports the business office clerk and assists with departmental training as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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