Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
employee appreciation bonus funded by residents
DailyPay option available
403(b) retirement plan with employer match
Engaging and fun work environment
Flexible shift availability
opportunities for professional development
supportive team culture
Job Description
Casa de las Campanas is an upscale senior living community located in the scenic area of Rancho Bernardo. With a resort-style ambiance, the community offers seniors a welcoming environment that combines luxury, comfort, and a vibrant lifestyle. The campus reflects the cherished Southern California lifestyle, featuring beautiful surroundings where residents can socialize, explore nearby trails, and enjoy breathtaking views. Casa de las Campanas is managed by Life Care Services, a well-respected organization committed to providing exceptional senior living experiences. The community promotes a hospitality-driven culture where each resident is treated with kindness, dignity, and attention to their individual needs. This... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of customer service experience
- Prior PBX system experience is preferred
- Strong verbal and written communication skills
- Ability to handle multiple tasks efficiently
- Familiarity with office equipment such as fax and copy machines
- Ability to maintain professionalism in a fast-paced environment
- Pass background checks including fitness for duty physical, fingerprinting, and employment references
- COVID-19 vaccination status may be required for some roles
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Location
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