Receptionist - Pediatric Walk-in Clinic

Peak Vista Community Health Centers is a well-established nonprofit health care organization dedicated to providing exceptional medical services to individuals facing access barriers. With a mission grounded in community support and care, Peak Vista serves as a vital resource for the Pikes Peak and East Central regions of Colorado. The organization operates 20 outpatient health centers offering integrated health care services, including medical, dental, and behavioral health, ensuring a comprehensive approach to patient well-being. Accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC), Peak Vista prides itself on maintaining high standards of care and patient satisfaction. With over 800 employees, Peak Vista impacts more than 74,300 patients annually across a large service area that spans 14 counties, from the front range to the Kansas border, with several locations including Colorado Springs, Fountain, Divide, Limon, and Strasburg.

The receptionist role at Peak Vista’s Pediatric Walk-in Clinic located at 2828 International Circle, Suite 160, Colorado Springs, CO, is a critical frontline position responsible for establishing a positive first impression for all visitors. This role operates Monday through Saturday on rotating 12-hour shifts, totaling 36 hours per week, reflecting a commitment to flexible healthcare service delivery. The hourly pay for this position ranges from $16.00 to $23.20, based on experience, offering competitive compensation within the healthcare industry.

As the face of Peak Vista to patients and visitors, the receptionist performs essential administrative tasks that ensure smooth clinic operations and enhance patient satisfaction. Responsibilities include scheduling appointments, performing patient intake, handling cash transactions, managing telephone calls, and providing directional guidance within the clinic. The position requires maintaining constant coverage at the front counter, supporting nearby clinics as needed, and frequently traveling within and outside of the Colorado Springs area. The role emphasizes the importance of communication, as receptionists are tasked with advising patients of provider delays, monitoring appointment statuses every 15 minutes, and ensuring patients are well-informed throughout their visit.

This role is integral to upholding Peak Vista's mission, vision, and core values, with a strong emphasis on cultural diversity and community engagement. Receptionists are expected to foster collaborative relationships among departments and leadership, contributing to a supportive and positive work environment. Additionally, staff are responsible for managing human, financial, and informational resources responsibly and adhering to compliance plans and conflict of interest policies. The role offers an opportunity to participate in departmental performance improvement initiatives, enhancing effectiveness, efficiency, and productivity across the organization.

Peak Vista’s commitment extends beyond patient care, offering employees comprehensive benefits that include medical, dental, vision coverage, life insurance, short-term and long-term disability insurance, a 403(b) retirement plan with company match, paid time off, tuition assistance, perks rewards, and an employee assistance program. The organization upholds a drug and alcohol-free workplace and is an Equal Opportunity Employer, further fostering a safe and inclusive work environment. This receptionist position offers a valuable chance for customer service professionals interested in healthcare to join a respected community-focused organization and contribute meaningfully to the health and well-being of diverse populations in Colorado.